Senior Microsoft Dynamics 365 Supply Chain & Manufacturing Consultant - Hybrid

Req ID: 384325

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Senior Microsoft Dynamics 365 Supply Chain & Manufacturing Consultant - Hybrid to join our team in San Diego, California (US-CA), United States (US).

Overview

We are seeking a  Senior Microsoft Dynamics 365 Supply Chain Management and Manufacturing Consultant to join our  Application Managed Services (AMS)team in the U.S. This role is ideal for a seasoned functional consultant with strong  solution architecture capabilities who thrives in post-implementation environments, ensuring system stability, continuous improvement, and business value realization.

The consultant will play a key role in supporting, optimizing, and enhancing  Microsoft Dynamics 365 SCM/MFG  solutions for enterprise clients. Experience in the life sciences and diagnostics industry is a strong asset, enabling effective alignment of Dynamics 365 capabilities with industry-specific operational needs.

Role Expectations

As a Senior Dynamics 365 Consultant in an AMS role, you will be expected to:

• Provide  functional leadership and subject matter expertise across Dynamics 365 SCM modules in a managed services environment
• Act as a  trusted advisor to business stakeholders, translating operational requirements into scalable and supportable solutions
• Lead  solution design and architecture decisions for enhancements, integrations, and optimizations
• Deliver  L2/L3/L4 application support , including issue analysis, root cause identification, and long-term remediation
• Drive  continuous improvement initiatives , system performance optimization, and adoption of Dynamics 365 best practices
• Support  change management , regression testing, and release management activities for minor enhancements
• Collaborate with technical teams, vendors, and offshore/onshore AMS resources
• Ensure solutions align with  Microsoft standards, security, and compliance requirements
• Document functional designs, solution architecture, and operational procedures
• Mentor junior consultants and contribute to AMS process maturity

Qualifications

Required

• Bachelor’s degree
• 5+ years of experience with  Microsoft Dynamics 365 Supply Chain Management and Manufacturing
• Proven experience in an  Application Managed Services (AMS)or post-go-live support model - 5+ years experience
• Strong functional expertise (5+ years experience) in the D365 SCM/MFG modules
• Hands-on experience in  solution architecture and functional design - 5+ years experience
• Experience supporting  integrations  with third-party systems (e.g., TMS, WMS, EDI, financial systems) - 5+years experience
• Strong understanding of  supply chain and production business processes  and end-to-end flows - 5 + years experience
• Excellent  communication and stakeholder management skills
• Authorized to work in  U.S.

Nice to Have

• Experience in the  life sciences and diagnostics industry
• Exposure to  multi-legal entity, multi-country implementations
• Microsoft Dynamics 365 certifications (e.g.,  MB-330 ,  MB-700)
• Experience with  Power Platform , Azure integrations, or LCS

Core Competencies

Functional & Solution Architecture

• End-to-end solution design aligned with business and operational requirements
• Ability to balance  customization vs. standard functionality
• Strong understanding of  scalability, performance, and supportability in an AMS context

Application Managed Services Expertise

• Incident, problem, and change management
• Root cause analysis and long-term corrective actions
• SLA-driven delivery and service excellence mindset

Industry & Domain Knowledge

• Deep understanding of  supply chain operations
• Familiarity with  transportation, fleet operations, routing, and logistics workflows is a plus

Collaboration & Leadership

• Strong  cross-functional collaboration with business, technical, and support teams
• Ability to  mentor junior consultants and contribute to knowledge sharing
• Proactive, self-driven, and results-oriented

Communication & Documentation

• Clear and concise  functional documentation and solution artifacts
• Ability to communicate complex concepts to both technical and non-technical audiences

Pay Transparency

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $92,408-$213,906. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications. 

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. 

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.  Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, .

NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .

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