Director of Resident Experience

At Inspired Living , we believe life should be filled with purpose, connection, and moments that bring people joy. Our Inspired Living at Ivy Ridge senior living community is currently seeking a Director of Resident Experience to lead the vision for creating meaningful experiences that help residents connect, engage, explore, and thrive. What You'll Do Lead the community's Resident Experience program, creating meaningful daily experiences based on residents' interests, preferences, and abilities. Get to know residents personally and ensure their voices help shape the activities and experiences offered. Develop and manage a dynamic monthly calendar featuring social, intellectual, physical, spiritual, and recreational opportunities. Coordinate entertainment, special events, celebrations, outings, and community partnerships. Create engaging experiences that encourage residents to participate, connect, and build friendships. Plan quarterly signature events in partnership with Sales & Marketing that celebrate residents while showcasing the community. Coordinate transportation and outings, including medical appointments, sightseeing, shopping, entertainment, and special destinations. Manage the Resident Experience budget and make thoughtful decisions regarding supplies, entertainment, vendors, and events. Lead, coach, and support team members while creating a positive and energetic department culture. Collaborate with community leadership and other departments to create a whole-community experience. Promote activities throughout the community and continually find creative ways to increase resident engagement. Ensure activities and outings are conducted safely and in accordance with company and regulatory standards. What You Bring High school diploma or equivalent required. Associate or Bachelor's degree in Social Services, Recreation, Business, or a related field strongly preferred. Proven leadership or management experience with the ability to lead and develop a team. 3+ years of assisted living or senior living experience preferred. Exceptional organizational and communication skills. Creative, energetic, and comfortable taking the lead. Strong relationship‑building skills and a genuine passion for serving older adults. Ability to manage multiple priorities, budgets, events, and moving parts. A natural ability to turn "What if we tried this?" into "That was amazing!" Why Inspired Living? We don't believe Resident Experience is simply a calendar of activities. It's the heartbeat of community life. At Inspired Living, you'll join a fun-loving, people-focused team that believes every resident deserves opportunities to connect, discover new interests, celebrate life, and make meaningful memories. Benefits include: Medical, Dental & Vision Paid Time Off & Floating Holidays 401(k) Retirement Plan Life Insurance Associate Wellness Program If you're a relationship-builder, creative thinker, event-maker, and natural leader, this is your opportunity to make every day a little more meaningful for the people who call Inspired Living home. #J-18808-Ljbffr Inspired Living at Ivy Ridge