Maintenance Control Supervisor

Job Description

Job Description

Description:

National Airlines, based in Orlando, FL, operates passenger charter service as well as customized military and commercial air cargo carriages worldwide. National Airlines specializes in over-sized, time sensitive, and special handling requirements, utilizing 747-400, and A330 aircraft to accomplish its missions.

Job Title: Maintenance Control Supervisor

Location: Orlando, FL

Department: Maintenance Control

Reports To: Maintenance Control Manager

FLSA Status: Exempt

Summary: The Supervisor of Maintenance Control reports to the Maintenance Control Manager and is responsible for:

Duties, Responsibilities, and Authority:

• Coordinates and monitors aircraft maintenance activities for compliance with CFRs and Company policy and procedures.
• Participate in the Company’s Safety Management System (SMS), as required Complete Initial SMS Training and maintain currency as outlined in the SMS Manual, Chapter 4
• Responsible for the overall performance of the MX Control Department
• Reviews all processes and procedures to define and develop the most efficient manner of information distribution
• Recruits and hire personnel that can perform their duties in a fast-paced environment, can multitask and provide the appropriate calmness and direction during stressful situations
• Ensure all MOC personnel perform technical support duties in a safe, complete and timely manner
• Works with all other departments within the SOC to reduce reaction time, define and develop efficiencies and build a teamwork environment.
• Assures processes and procedures are in place to provide the SOC with the continuing (real time) status of all aircraft, including delays, DMI/MEL items, and return to service times
• Hires, trains, and supervises the MX Controllers and Supervisors of MX Control Department to include manning, shift assignments, job performance evaluations, and disciplinary actions
• Develops and/or submits reports to Department Directors and Supervisors as necessary to monitor and plan maintenance activities, aircraft status and routing
• Develops and implements processes and procedures that coordinate maintenance requirements with the Planning, Line Maintenance, Heavy Maintenance, Materials, and all other departments as required
• Hosts the Daily Maintenance Meeting/Conference call
• Develops and maintains staffing, equipment, and facility requirements necessary to perform all MX Control Department functions
• Works with and support the DOM and DQC to maintain acceptable standards for safety, maintenance, overhaul, and repair of company aircraft, aircraft engines and components
• Monitors activities concerning out of service aircraft and assures the most expeditious return to airworthy conditions.
• Reviews maintenance delays and system problems to determine root cause and make improvements to maintenance procedures to improve dispatch reliability and prevent reoccurring delays
• Monitors aircraft schedule and routing, coordinates with Operations to ensure adequate ground time is available for performance of scheduled and non-scheduled maintenance
• Communicates the status of the Maintenance operation to Executive management and DOM to ensure proper corporate planning for the operation occurs
• Manages the MX Control Department as the focal point within the SOC for all aircraft maintenance related items and provides constant communications to business unit members as required by the General Maintenance Manual and internal operating procedures
• Provides real-time recovery support for aircraft that are out of service, liaises with Technical Operations, Dispatch, and Flight Operations to establish a recovery plan of action
• The Maintenance Control Supervisor is responsible for the quality of the MOC process and holds the authority to establish and modify the policy, procedures, information, and instructions for the operation of the MX Control Department
• Performs other duties assigned by the VP Technical Operations

Qualifications:

• Must possess a valid FAA Mechanic Certificate with Airframe and Powerplant (A&P) ratings
• Knowledge of FAA regulations Parts 91 and 121
• Have at least 3 years’ experience in maintaining large airplanes with an air carrier
• Have completed all initial a recurrent training required to ensure that they are qualified to perform their duties
• Must be willing to travel domestically and internationally.
• Valid, unrestricted Passport with ability to travel in/out of the United States
• Must speak, read, and write English fluently.
• Must be well groomed and maintain a professional appearance.
• Must pass a background check which includes fingerprinting, pre-employment drug test, and criminal history records check (CHRC)
• Must be legally authorized to work in the country in which the position is located.
• ETOPS Experience preferred

Physical Demands:

• While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, keyboard, telephone, copy machine/printer.
• Ability to sit at a computer terminal for an extended period.
• Specific vision abilities required by this job include close vision requirements due to computer work
• Light to moderate lifting up to 10 pounds.

Work Environment:

• Moderate noise (i.e., business offices with computers, phones, printers, and overhead lights).
• Ability to work in a confined office or open cubicle environment
• Work shifts may vary, schedule flexibility required.

The duties listed above are intended only as illustrations of various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

National Air Cargo is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, Protected Veteran status, genetic information, pregnancy, or any other legally protected status. We prohibit discrimination in all aspects of employment, including recruitment, hiring, compensation, benefits, training, termination, promotions or other conditions of employment or career development. We take affirmative steps to hire and advance females, racial minorities, Protected Veterans, and Individuals with Disabilities. We offer Reasonable Accommodations where necessary to candidates for employment and to our qualified employees with disabilities.

National Airlines also expects all our employees to support and promote our Safety Management System (SMS) Safety Policy and Safety Objectives. Employees at all levels of the organization are encouraged to report safety concerns or hazards without fear of reprisal.