Senior Marine Mart Manager Nf4

Summary

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines their families and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel civilian employees contractors and volunteers who keep the organization functioning smoothly and effectively.

Duties

Serves as the Senior Marine Mart Manager responsible for leading a cluster of Marine Marts with an annual sales volume of greater than $10M and high expectation toward superior service sales and execution goals in direct alignment with overall organizational strategy and goals. Reports to the Operations Manager (NF-05) or the Director of Retail. Leads by example to: shape and sustain a working environment conducive to the successful performance of those entrusted to his/her leadership and direction; and creating a positive atmosphere and culture within Business Operations and its constituent branches that reflect the pride professionalism sense of accomplishment fulfillment collaborative engagement well-being and whole-hearted customer focus of its employees.

Develops Marine Mart teams in delivering a Dress Blue Experience. Drives the implementation of corporate programs by motivating and supporting the store leadership teams to develop and implement action plans that meet key operational objectives. Plans identifies communicates and delegates key responsibilities and practices to the store leadership team to ensure smooth flow of operations within the store. Reviews store environments and key business indicators to identify problems concerns and opportunities for improvement in order to direct and coach the store leadership team to take action and achieve operational goals; manages using integrity honesty and knowledge which promote the culture values and mission of the Marine Corps Exchange. Manages through critical organizational change to keep store location operating to standard while inspiring a change ready environment and building change agility.
Drives weekly and monthly sales goals; drives corporate sales programs and promotions; communicates sales and in-stock opportunities to MCX headquarters. Supports the execution of scheduled merchandise resets and planograms by walking the floor with store management teams and prepared to provide direction regarding visual merchandising decisions and brand presentation standards. Leads the store teams with an eye towards freshness and excellence in consumables. Partners with the Director of Retail to establish and prioritize plans for the Brand Integrity Team to assist in the implementation of major resets and pricing and presentation and signing initiatives.

Creates implementation plans and plans of action & milestones to support execution of district and corporate initiatives to achieve both operational excellence and business results. Follows up consistently with store leadership to ensure accountability to execution of plans. Monitors and manages management staffing levels. Ensures management-level staff development and talent acquisition to achieve and maintain store operational requirements. Utilizes business-based tools to identify and prioritize communications and filters communications to the store leadership teams. Communicates clearly concisely and accurately in order to ensure effective operations at the store and district level. Collaborates with other Senior Marine Mart Managers and Marine Mart Managers to build best practices and alignment to standard retail operations.

Utilizes management information tools business analytics metrics and corporate business information systems to analyze financial reports to identify and address trends and issues in performance; develops action plans with store leadership to correct deficiencies. Ensures total store compliance with all corporate policies and communicates these policies to all employees in a developmental associate-oriented manner. Monitors MCX logistics and backroom processes ensuring effective operations while developing store-level accountability and process management. Builds internal decision-making capability and confidence among store leadership teams using information-based statistics rationale ownership and accountability.
Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Takes action to solve problems quickly. Alerts the higher-level supervisor or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Promptly reports any observed workplace hazards and any injury occupational illness and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.

Requirements

Conditions of employment

• See Duties and Qualifications

EVALUATIONS:

Qualifications

BACHELORS DEGREE from an accredited college or university in business management or a related field appropriate to the work of position AND THREE YEARS of experience in the occupation or a related field or work area OR an appropriate combination of education and experience that demonstrates possession of knowledge and skill equivalent to that gained in the above OR appropriate experience that demonstrates that the applicant has acquired the knowledge skills and abilities equivalent to that gained in the above. At least two years of supervisory experience. Must have a strong operational background and possess a demonstrated ability to lead and direct a large diverse workforce. Ability to partner and coach store teams and skill to supervise employees in the completion of work. Knowledge of convenience store retail operations and consumables categories. Knowledge of organization and planning skills change leadership skills customer-centric operational skills supervisory and team-building skills. Experience with budgets and analyzing and connecting financial reports to operational performance. Ability to communicate clearly and concisely both orally and in writing. Knowledge of business process controls and system development.

Additional information

GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race age color religion national origin sex GINA political affiliationmembership or non-membership in an employee organization marital status physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: part of the employment process Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI).For all positions requiring access to firearms or ammunition the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760 Qualification to Possess Firearms or Ammunition before a final job offer can be made.

Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.

Required Documents:

*Education/certification certificate(s) if applicable.

*If prior military DD214 Member Copy

This activity is a Drug-free workplace. The use of illegal drugs by NAF employees whether on or off duty cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace and Marines sailors and their family members have a right to a reliable and productive Federal workforce.

Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with TA stamped in red on front of card.

INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENTS DISCRETION WITHOUT FURTHER COMPETITION.

ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.

Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.

Required Experience:

Manager