Relationship Banker - New Rochelle, Mt. Kisco, White Plains, and Getty Square - NY Area - Spani[...]

Job Description: This role engages clients in the lobby to educate and assist with transactions through self‑service resources such as mobile banking, online banking, or ATM. The position requires accurately and efficiently processing cash transactions, having deep conversations to understand clients’ financial and life priorities, and connecting them to solutions that meet those goals. Responsibilities Execute the bank’s risk culture and strive for operational excellence. Build relationships with clients to meet financial needs. Follow established processes and guidelines to do what is right for clients and the bank, adhering to all applicable laws and regulations. Grow business knowledge by partnering with experts in small business, lending, and investments. Manage financial center traffic, appointments, and outbound calls effectively. Drive the client experience. Manage cash responsibilities. Required Qualifications Enthusiastic, highly motivated self‑starter with a strong work ethic and results focus. Effective collaborator who builds and nurtures strong relationships. Passionate about delivering an experience that improves clients’ financial lives. Confident in identifying solutions for new and existing clients based on their needs. Effective communicator comfortable engaging all clients. Ability to learn and adapt to new information and technology platforms. Confident in educating clients on simple banking transactions through self‑service technologies (ATM, online banking, mobile banking). Strong critical thinking and problem‑solving skills. Adherence to established processes and guidelines, respecting all laws and regulations. Efficient time and capacity management. Results‑oriented while acting in the best interest of the client. Flexibility to work weekends and/or extended hours as needed. Ability to speak Spanish (bilingual Spanish) is desired. Desired Qualifications Experience in financial services and knowledge of industry products and solutions. One year of successful sales experience in a salary plus incentive environment with individual sales goals. Six months of cash handling experience. Bachelor’s Degree or business‑relevant Associate’s Degree (business management, business administration, finance). Skills Adaptability Business Acumen Customer and Client Focus Oral Communications Problem Solving Account Management Client Experience Branding Client Management Client Solutions Advisory Relationship Building Business Development Pipeline Management Prospecting Referral Identification Referral Management Minimum Education High School Diploma / GED / Secondary School or equivalent. Shift 1st shift (United States of America). Hours Per Week 40. Pay & Benefits Hourly pay: $25.00 – $26.77, based on experience, education, and skill set. This role is compensated with a base salary and is not incentive eligible. Benefits eligible. Pay transparency details available at Location options include Mount Kisco, New Rochelle, White Plains, and Yonkers, NY. EEO & Inclusion We’re devoted to being a diverse and inclusive workplace for everyone. Privacy Statement Privacy statement: #J-18808-Ljbffr Bank of America