Head Golf Professional

Join Our Team at the City of Palm Beach Gardens

Do you want to be a part of the team that makes the City of Palm Beach Gardens the signature place to live, learn, work and play? We provide world class services, parks, community centers, athletic fields, golf, tennis and pickleball, and public safety. This can only happen when the best, brightest, talented, and committed individuals work for our City. We encourage like-minded individuals to apply to join our culture of excellence as part of our team! Come join our family!

Position Summary

This position works under the supervision of the General Manager, providing a safe and enjoyable environment for the public and staff. The Head Golf Professional will have the ability to give independent lessons on a limited basis on a separate contract after successful passing of their probationary period, and as determined by the General Manager. This position will act as the decision maker of the facility in the absence of the General Manager.

Supervision Received: This position is supervised by the General Manager.

Supervision Exercised: The Head Golf Professional directly oversees the Golf Operations Manager(s) and Pro Shop Manager(s). In the absence of the General Manager will oversee the Director of Agronomy, Tournament and Events Coordinator, Communications Specialist, Food and Beverage Manager and Chef and the corresponding staff to their respective departments; making all pertinent decisions of the course, club, facilities and operation.

Essential Function Duties and Responsibilities

• Follows and implements all procedures and policies as described in the Palm Beach Gardens Golf Course Manual, as well as the Community Services Division procedures and the City's Policies and Procedures

• Must have a working knowledge of the financial, maintenance and safety procedures to provide effective daily operation of the facility

• Works various hours including nights, weekends and special events

• Prepares a variety of reports, under the direction of the General Manager, including but not limited to, conduct and incident reports; tracking of participation numbers; and budget, rounds, and revenue reports

• Assists in the development and preparation of budgets, including forecasting and review of all golf operations revenues and expenses on a daily, weekly, monthly, and annual basis

• Ensures systems controls are in place to safeguard assists, revenues, and resources

• In keeping with facility goals, utilize yield management techniques to maximize course usage and revenues

• Head Professional will oversee all special projects for the golf operations

• Ensures that project and department milestones and goals are met in accordance with approved budgets

• Manages subordinate staff in the day-to-day operations and performance of their responsibilities

• Responsible for the yearly tournament and event schedule

• Oversees the decision-making for all tournaments, leagues, events, passholder events, and other special events as directed by the General Manager

• Leads the Operations Meeting and makes all pertinent decisions for the golf operations in the absence of the General Manager

• Ensures golf facilities are properly maintained

• Ensures subordinate managers/supervisors are disseminating information to the entire staff and holding appropriate staff meetings when necessary

• Provides assistance with camps, clinics, and other group lessons and activities when necessary

• Oversees all functions of tournament operations with a special emphasis on the Mayor's Veterans Golf Classic and Garden's Cup

• Will act as backup for the General Manager for payroll systems and Eden/Administrative Systems such as PO requisitions and verification of timecards for staff

• Oversees the yearly updating of course and City policies and procedures as well as rules and regulations, and ensures the adherence to changes; posting of such updates; and training of staff on pertinent information

• Acts as course liaison for the WGA, MGA, 9 Holers, and other leagues including attending meetings, setting course and facility expectations, overseeing daily and major tournaments, etc.

• Attend City staff, council, and project meetings as required or in the absence of the General Manager

• Coordinates plans with Food and Beverage Manager for food and beverage needs for all golf related functions

• Ensures all managers and/or supervisors are properly training their respective staff members, correcting issues as they arise in a fair and consistent manner, and holding staff accountable for the adherence to policies, procedures, rules, regulations, and standard operating procedures as set forth by the City, Administration, General Manager, and Head Golf Professional

• Works with volunteers, contractors, and staff to resolve any issues that may arise

• Assists in all marketing efforts for the golf club

• Performs any other related duties as required or assigned

Peripheral Duties:

• At times, will answer telephones, book tee times, check in customers, file documents, create flyers, send emails, maintain office supplies, and support staff members in project work

Minimum Qualifications

• Five years of experience in the management and supervision of staff
• Three years' experience in the golf industry with knowledge of the management and operation of a golf facility including pro shop, outside services, and tournaments/events operations preferred
• PGA or LPGA member (Class A) certification and/or bachelor's degree from an accredited college or university in a related area or field (e.g. Professional Golf Management)
• Substantial continuing education in related areas of golf and/or golf management
• Any related combination of education, training and experience

Benefits

Eligibility: Coverage in the City's group insurance plans begins the first of the month following thirty (30) days of employment. Health Insurance: Choice of three (3) plans provided through Florida Blue. Employee contributions are required toward the cost of this insurance on a bi-weekly basis as follows

Tier HMO PPO HDHP Employee Only $0 $0 $0 Family $58.00 $110.00 $30.00

On-Site Employee Health and Wellness Center: Available for use by employees, spouses and dependents enrolled on the City's Health Plan. No-copays for doctor's visits, labs, physicals, or prescription drugs dispensed at the Center

Dental Insurance: PPO plan offered through Humana, provided at no cost

Life Insurance: Two (2) times annual salary up to a maximum of $100,000 provided at no cost

Short Term Disability: Non-probationary employees eligible for 60% of salary up to 26 weeks, provided at no cost. Long Term Disability: 60% of salary up to $5,000 monthly, provided at no cost

Employee Assistance Program: Six (6) visits per calendar year, per issue, provided at no cost. Wellness Program: Voluntary wellness initiatives that promote and reward health awareness. Pension Plan: Provided through the Florida Retirement System (FRS). Choice between the Investment Plan with a one (1) year vesting schedule, and the Pension Plan with an eight (8) year vesting schedule. Mandatory 3% pre-tax contribution. Holidays: Eleven (11) days per calendar year. One (1) Floating Holiday per calendar year. Personal Leave: Sixteen (16) hours accrued monthly used for vacation, illness, or personal time away from work. Personal Leave is tiered based on years of service and increases overtime. Optional Voluntary Benefits: Employee Rental Assistance Program, Vision Care Insurance Plan, Supplemental Life Insurance, Flexible Spending Accounts, AFLAC Group Policies, 457 Deferred Comp Plan, Roth IRA, Recreation Program Discounts, Day Care Discounts, Free EV Charging Station, Flexible Schedules, Public Service Loan Forgiveness (PSLF) eligible employer under the U.S. Department of Education's PSLF Program.