Training Coordinator (Program Specialist I)

Position Description

This position announcement will be used to fill a full-time, permanent, safety sensitive Program Specialist I vacancy in the Training Section of the Department of Detention Facilities with Anne Arundel County Government. This is program management support work carrying out assignments in operational programs requiring knowledge of a range of program issues to perform recurring assignments involving standard principles and practices. The occupational field of program management work involves directing or carrying out assignments in one or more programs or management staff functions that are directly related to the agency's mission of providing services to County residents. This field of work is distinguished from management-support functions such as personnel, budgeting or other administrative-type tasks which are designed to facilitate the activities of other employees providing direct services. The majority of contacts are with employees in the same or other departments and agencies of the County government, State and Federal agencies, non-profit and private sector organizations or citizens. The purpose of the contacts, which normally are of a cooperative nature with both parties working toward mutual goals, are for coordinating or resolving program operating problems and/or providing technical or subject-matter information. An employee in this class utilizes knowledge of program management support and program subject matter principles, techniques, functions, regulations and procedures in carrying out a variety of standard assignments within a defined area of one or more programs. Assignments may also require knowledge of and skill in using computer and automated office technology. Some recurring contract monitoring responsibilities may be assigned to positions in this class appropriate to the level and type of other duties assigned. The employee independently plans and carries out the aspects of program implementation and resolves problems and deviations in accordance with policies and program practices. The supervisor reviews methods and approaches used in carrying out the program for conformance to policy and established requirements. The employee uses discretion and independent judgment in locating, selecting and applying the appropriate guidelines, references and procedures to respond to specific situations and may determine which of several alternative courses of action to use. The work involves a range of recurring problems and issues requiring the employee to decide on factors that must be identified and analyzed to determine relationships with existing criteria. Work output affects the social, physical or economic well-being of program participants or recipients of services. The work is primarily sedentary, is performed in an office environment and presents no significant hazards. Employees may have supervisory responsibilities.

Examples of Duties and Knowledge, Skills and Abilities

Develops and maintains current listing of specific resource services available for individuals in target population. Provides program support by establishing and maintaining mechanisms/data bases to track program activity; generate reports; process data, billings, and payment vouchers; verify data or identify inaccuracies in data; and monitor changing trends and patterns. Monitors specific or selected aspects of contracts and makes recommendations on the acceptability of program services; serves as liaison between contractor and user agency by receiving complaints and resolving problems concerning contract performance or costs. Determines eligibility for program service based on a review of application with supporting documentation, program regulations and guidelines and verification of data provided by applicant. Administers a juvenile victim/witness program by offering support and information to victims of and witnesses to juvenile crimes. Assesses training and staff development requirements and designs programs to address such needs. Coordinates and directs volunteer program services for the inmate population at the Detention Center. Performs related duties as required. Knowledge of the program areas related to the department/agency to which the position is assigned. General understanding of applicable County, State, and/or Federal regulations and procedures, as required. Knowledge of contract, administration and monitoring, as required. Ability to prepare, interpret, and evaluate program proposals and modifications. Ability to communicate effectively, both orally and in writing. Ability to deal tactfully, effectively and equitably with people. Ability to attend meetings or perform work at locations outside the office, if necessary.

Minimum Qualifications

Education: Graduation from an accredited four-year college or university Experience: One (1) or more years of experience coordinating and presenting training programs. Note - Graduation from an accredited four-year college or university may be substituted with a two (2) year degree and two (2) additional years of work experience coordinating and presenting training programs for a total of three (3) or more years of experience coordinating and presenting training programs. This is a safety sensitive position and employees in this position are subject to Controlled Dangerous Substance (CDS) and alcohol testing. This position requires a thorough background, medical and psychological evaluation.

Supplemental Qualifications

Preference will be given to candidates who possess the following: - Former or Current MPCTC Certified Instructor OR certified as a trainer from any accredited law enforcement or correctional agency. Experience working in a Correctional Setting Experience with creating lesson plans Experience with delivering training Proficient in Microsoft Office and/or Google Suite applications Proficient in Adobe Pro Knowledge of Learning Module Systems, including authoring eLearning