Supply Clerk 2

Job Title

Customer Service and Inventory Control/Materials Management

Job Description

Customer Service:

• Communicates effectively with customers
• Responds to customer issues and/or concerns
• Perform routine quality/service rounds to units
• Pays attention to detail that assures patients, visitors and employees have a quality experience in our facility
• Demonstrates commitment to achieving superior customer satisfaction through quality of work, communication, problem solving, initiative, flexibility and adaptability and attitude
• Greets customers in a friendly manner
• Works well with others by recognizing the value of our diverse workforce and remains open to new view points, ideas and talents
• Understands the importance of a positive attitude and recognizes that our customers have a sense of urgency

Inventory Control/Materials Management:

• Locates, pick and deliver stock items and/or equipment to appropriate area
• Process item/equipment returns and update inventory database
• Participate in routine physical inventory maintenance tasks
• Always places stock and equipment in proper location
• Performs stock rotation to eliminate expired items
• Performs and/or assist in decontamination of equipment duties
• Demonstrates a complete understanding of policies and procedures
• Demonstrates a complete understanding of software procedures
• Insures proper charges have been made regarding patient billable items and equipment
• Assembles and inspects all rental equipment as "ready to use"
• Delivers supplies to departments, receives signatures verifying delivery and issues receipt to ensure that accurate and reliable supply distribution records are maintained. This also includes make sure catalog numbers are correct and ensuring that products have not reached their expiration dates
• Assist in annual inventory of hospital supplies
• Receives and stores stock, ensures that adequate inventory levels are maintained and notes shortages in order to avoid waste and ensure the conversation of valuable hospital resources
• Maintains adequate inventory levels in approved departments by preparing and submitting customized requisitions for supplies and equipment.
• Verifies that ordered supplies are received and disbursed in proper location, ensure that requisitions are properly filled and that the correct product is delivered to the department.
• Monitors supply and equipment levels on specially carts within nursing units, processes requisitions when needed and performs quality assurance checks on crash carts in an effort to ensure proper working conditions
• Transports used equipment to the decontamination area for cleaning, retrieve clean equipment from the equipment room and transports equipment and supplies to and from nursing units in a timely and efficient manner
• Monitors patient equipment and supply charges in order to ensure that patients are accurately billed
• Observes and adheres to all departmental and hospital policies and procedures and follows all safety, quality assurance and infection control standards

Other Duties as Assigned:

• Completes assigned projects
• Active involvement in performance improvement initiatives

Qualifications

• 2 years experience in service/trades with some experience in materials/supply
• High School Diploma or equivalent

About Us

For over a century, St. Francis Medical Center's mission of extending the healing ministry of Jesus Christ to those most in need has remained constant. From our modest beginning in July 1913 as a three-story red brick building with 75 patient beds, today St. Francis Medical Center consists of several locations providing a host of services: St. Francis Medical Center, St. Francis Community Health Center, St. Francis P&S Surgery & Heart Center, St. Francis Medical Office Building Ruston, St. Francis Medical Group. A part of the Franciscan Missionaries of Our Lady Health System, St. Francis is consistently recognized for compassionate care, clinical expertise and quality. With a team of over 1,600 employees and over 300 physician partners, our goal is to provide you and your loved ones with the highest level of healthcare available in the area. We offer a range of medical and surgical services across three campuses, two in Monroe and one in Ruston.