Accounts Receivable Coordinator

As the Accounts Receivable Coordinator, you will play a critical role in supporting the Revenue Cycle and Billing Department by ensuring that all Payors’ and patients’ payments are accurately processed and posted into our EMR system in a timely manner. This role requires a highly motivated and experienced individual who thrives in a fast-paced environment and is dedicated to improving the efficiency of our billing and collections process. The ideal candidate will be proficient in reviewing and interpreting E.O.B.s to ensure accurate payment application, as well as identifying and addressing claim denials. A strong sense of accountability, reliability, and problem-solving skills are essential to managing outstanding balances and resolving issues independently, while maintaining a high level of performance. Duties & Responsibilities: Play a key role in ensuring the organization receives accurate reimbursement for Home Health, Hospice, and Therapy agencies. Review, interpret, and analyze payment remittances and insurance explanations of benefits (EOBs) to ensure accurate posting of payments, adjustments, and denials. Monitor and verify that all payments from insurance payers align with agreed-upon fee schedules. Collaborate with the Accounting team to ensure accurate financial reporting and account reconciliation. Inform management of any discrepancies or issues with payments or claim processing from insurance companies. Review accounts with credit balances and initiate refunds as required. Perform other related duties as needed and assigned by the manager. Generate and analyze AR reports, identifying trends and areas where improvements can be made. Ensure strict adherence to HIPAA guidelines and other relevant industry regulations. Assist patients with questions about billing and payments. Investigate or escalate patient concerns or complaints to the appropriate team members for resolution. Undertake additional tasks or responsibilities as directed by the Revenue Cycle and Billing Director. Education/Experience: High school diploma or equivalent; a bachelor’s degree in healthcare administration or a related field is preferred. Minimum of two (2) years of experience in healthcare accounts receivable (AR) or a related field is preferred. Proficient in computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel). Experience reviewing Explanation of Benefits (EOB) and UB-04 forms to conduct A/R activities. Strong written and verbal communication skills; a self-starter who is dependable and reliable. Strong organizational skills and attention to detail, with the ability to prioritize tasks, complete assignments, and meet deadlines. Ensure compliance with HIPAA guidelines, HR policies, standard operating procedures, and other corporate initiatives. Nice to Have: Experience in Home Health Benefits: At Choice Healthcare Group, we value our employees and offer a comprehensive benefits package, including: Health Insurance– Available for full-time employees. Paid Time Off (PTO)– Vacation, sick leave, and holiday pay. 401(k) Retirement Plan– Employer-sponsored retirement savings. Flexible Scheduling– Work-life balance support. Career Growth Opportunities– Training and advancement potential. Join our team and make a difference in the lives of those we serve!