Consumer Loan Originator

Job Description

Job Description

Position Summary:

The Consumer Loan Originator is responsible for assisting members with their consumer lending needs, from application through approval and funding. This role provides personalized guidance to members, evaluates creditworthiness, and recommends loan solutions that align with their financial goals. The Consumer Loan Originator ensures compliance with lending policies while delivering high-quality service in every interaction.

Key Responsibilities:

• Interview members to assess borrowing needs and gather complete loan application data for auto, personal, credit card, and other consumer loan products.
• Evaluate credit reports and analyze financial documents to determine loan eligibility and recommend appropriate terms.
• Present loan options clearly and confidently to members, ensuring they understand terms, rates, and repayment responsibilities.
• Submit complete loan applications for underwriting or process approvals within delegated authority.
• Ensure timely and accurate processing of loans from application to funding.
• Maintain a pipeline of loans and proactively communicate status updates to members.
• Collaborate with lending, underwriting, and servicing teams to ensure seamless member experiences.
• Cross-sell additional credit union products and services that support members' financial health.
• Stay informed of current lending regulations, rates, and credit union policies.
• Meet or exceed individual lending goals and contribute to overall department success.

Qualifications:

• High school diploma or equivalent required; associate or bachelor’s degree in business, Finance, or related field preferred.
• Minimum 1–3 years of experience in consumer lending, loan processing, or a financial services role.
• Working knowledge of credit reports, loan documentation, and basic underwriting principles.
• Strong interpersonal and communication skills, with a focus on relationship-building.
• Ability to work independently, manage time effectively, and prioritize workload.
• Familiarity with lending regulations (e.g., Truth in Lending, Fair Lending, ECOA).
• Proficiency in Microsoft Office and loan origination systems (experience with credit union platforms preferred).

Certificates, Licenses and Registrations:

• Must successfully complete BSA training as required
• Employee must be bondable (insurable)

Benefits:

The following benefits are available to Full-Time exempt and non-exempt employees:

• Health, Dental, Vision and 100% employer paid Life insurance, AD&D, Short and Long-Term Disability
• 401(k) with employer match
• Paid holidays, PTO, and sick time
• Training and development opportunities