Manager, Housekeeping ($70K-$80K) - InterContinental San Francisco

Do you have exceptional standards? We’re searching for a Housekeeping Manager to work alongside our team to ensure all aspects of housekeeping are befitting of our reputation for delivering genuinely memorable experiences to our guests. Responsibilities Managing, coaching, and developing a team of 100+ dedicated to exceptional housekeeping and laundry standards Handling complaints and special requests to keep every guest happy Checking that public areas, rooms, suites, equipment, and linen exceed guest expectations Assisting with deep cleaning projects and occasionally assisting your team during busy periods Educating all team members on the importance of remaining compliant with federal, state, and local laws and safety standards Maintaining inventory levels, preparing budgets, and driving productivity Nights, weekend and holiday shifts are all part of the job. Qualifications Education & Knowledge A high school diploma or equivalent is required. Additional certifications or coursework in hospitality, hotel management, or a related field are a plus and demonstrate a strong foundation for success in this role. Experience We’re seeking candidates with at least one year of hands‑on housekeeping experience, preferably within a hotel or hospitality environment. Prior exposure to supervisory responsibilities is highly valued, especially in a unionized setting, where understanding labor agreements, team coordination, and compliance is essential. Experience leading small teams, assigning daily tasks, and maintaining quality standards will help you excel. Flexible Communication Skills Strong communication skills are essential for this role. You should be confident communicating clearly and professionally in English, both verbally and in writing. This includes interacting with team members, coordinating with other departments, and responding to guest needs when necessary. Candidates who are bilingual or multilingual will be given priority consideration, as additional language skills help us better serve a diverse team and guest population. Compensation and Benefits The salary range for this role is $70,000 to $80,000 . IHG offers a comprehensive benefits package to its eligible* colleagues including: Medical and Pharmacy insurance Dental and Vision insurance Life and Disability insurance Flexible Spending Accounts and Health Savings Account Accident insurance, Hospital Indemnity insurance, and Critical Illness insurance Employee Assistance Program (EAP) Adoption and Surrogacy AssistanceFamily Building Benefits Paid Parental Leave Education Assistance 401(k) Plan and Deferred Compensation Plan Financial Education and Coaching Colleague Room Rate Other Voluntary Benefits including Identity Theft, Legal, Group Auto & Home insurance, and Pet insurance Vacation Time; accrue up to 80 hours each calendar year Wellness & Sick Time EOE/Vet/Disabled Important Information The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue‑based metrics, and business or organizational needs. No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. If you require reasonable accommodation during the application process, please click here. IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. #J-18808-Ljbffr IHG Hotels & Resorts