AP Specialist

Job Description

detail-oriented and proactive Accounts Payable Specialist to support high-volume invoice processing and payment reconciliation activities. This role is critical in ensuring timely and accurate payments while investigating discrepancies, resolving escalations, and maintaining strong vendor relationships.

Key Responsibilities

Accurately enter and process a high volume of invoices into the accounting system

Review, research, and locate invoice records to validate payment details

Investigate payment activity, including:

When payments were issued

Why payments were made

What invoices or services payments were applied to

Manage a high volume of escalations related to vendor payments, including:

Checks sent to incorrect addresses

Returned or undeliverable payments

Vendors reporting non-receipt of payment

Conduct thorough research to validate and resolve payment discrepancies and outstanding issues

Monitor and manage shared AP mailboxes, including reviewing incoming invoices and vendor inquiries

Ensure accurate documentation and timely updates in the system for all invoice and payment activity

Partner with internal teams and external vendors to resolve payment issues efficiently

Support continuous process improvement in AP workflows and escalation handling

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

3+ year AP Specialist

Excel - Vlook Up, and Pivot experience

Experience with Netsuite