Clinical Transplant Coordinator, On Call/Pool, Days

Summary The Clinical Transplant Coordinator is a professional designated member of the transplant health care team who will be assigned primary responsibility for coordinating clinical aspects of care. The coordinator will work with patients and their families beginning with the evaluation for transplantation and continue through and after transplantation, in a compassionate and tactful manner in order to facilitate access to and provide continuity of care. The coordinator will also work with other members of the transplant team, including physicians, surgeons, nurses, social workers, financial coordinators, and administrative personnel at the transplant program. The Clinical Transplant Coordinator performs independently and seeks support/direction as needed. The Clinical Transplant Coordinator must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of their patients; demonstrate knowledge of growth and development; assess data reflective of patient's status; and identify each patients requirements relative to age specific needs. Responsibilities Candidate/Living Donor Phase Identifies absolute and relative contraindications to transplantation/donation. Knowledge of abnormal diagnostic and laboratory testing in pre-transplant patient/living donor population and ability to interrupt results and maintain program criteria protocols for inclusion for transplant candidacy/living donation. Participates in both patient/living donor, and family education. Assist in the evaluation and selection of transplant candidates/potential living donors. Assist transplant candidates/living donors with reviewing informed consent information/education and confirm patient understanding. Maintains appropriate monitoring of patients' status throughout evaluation and while on the deceased donor organ transplant waiting list/pending donation; Knowledge of UNOS and CMS regulations for pre transplant evaluation/living donation. Communications, listing and waitlist maintenance/management Knowledge of listing criteria for specific organs, upgrades, appeals and extensions/knowledge of donor selection criteria. Knowledge of UNOS/CMS policy related to transplant candidacy, organ procurement agencies, types of organs offer, recipient and donor matching and communication to facilities to accomplish transplant goal/knowledge of all policies and by paws related to living donation Knowledge of hepatitis and HIV co infection protocols and impact on candidacy requirements and Knowledge and experience in the special needs of children being evaluated for transplant Ability to maintain follow up and monitoring of large patient load (450-500 patients), clinic management, laboratory orders, diagnostic testing, communication and paperwork Participates in multidisciplinary selection committee meeting. Transplant/Donation Inpatient Phase: Assumes lead in directing responsibility of all patients, donor and family education Maintains communication with patients' referring physicians Contributes to the education and acts as the resource person regarding transplantation and living donation for all staff nurses. Acts as liaison between patients, donors, families, and other health care team members Prepares patients and living donors for discharge and outpatient follow-up Member of multidisciplinary team; Daily rounds with team on all patients. Post Transplant/Donation Phase Responsibilities Knowledge of immunosuppression management and protocol adjustment of medications related to specific transplant type, co-morbid factors and time from transplant; Experience of emergency triage of post-transplant patients/living donors over the phone to assess and evaluate care needs and course of action needed; Monitors and follows all diagnostic studies; Evaluates patient health status on a regular basis; Communicates all patient/living donor issues and concerns to appropriate transplant physicians; Ability to identify symptoms and issues related to long term immunosuppression, PTLD, infections, and complications of living donation. Knowledge of monitoring and assessment of post-transplant patients with co infection (HIV, HCV, HPV, EBV, CMV); Ability to maintain follow up and monitoring of large patient load (300-500 patients), clinic management, medication refills, laboratory orders, diagnostic testing, prior authorizations and paperwork; Coordinates comprehensive care with other team members (i.e. financial coordinator, social worker, dietician, etc.). Monitor for signs/symptoms of post‑op complications after living donation. Provide donors and families education regarding care post‑donation. Communicate to donor importance of follow up with Transplant team. Additional responsibilities may include but are not limited to clinical research studies, public and professional education and completion of all required data as established by UNOS. Coordinators may also be involved with the organ procurement process by taking organ offer calls, dispatching the organ procurement team, and arranging for potential organ recipients to be admitted to the hospital. Attends (2) educational webinars scheduled via the MTI Quality Program throughout the calendar year. Attends and actively participates in program specific quality meetings. Attends patient selection committee meetings, living donor selection committee meetings, and other patient care related program meetings as indicated. Provides substantive feedback from clinical coordination perspective during these multidisciplinary discussions. Assist program with quality metrics related to specialty as identified throughout the year. Serves on a departmental or interdepartmental PI Team that has improved a process (PDSA‑team). Participation in at a minimum of (1) performance improvement project during the calendar year. Participates in professional organizations. Maintains active membership in the North American Transplant Coordinators Organization (NATCO) and other related organizations as required. Assist with follow‑up to assess outcome of projects and/or improvements. Actively participates in the development of the Multi‑Organ Transplant Center and its ongoing Operations Improvement (OI) and patient quality care plans. Actively participates in departmental/hospital committees relevant to transplant program. Identifies, reports and resolves quality issues as per Institute protocol. Actively pursue and maintain CCTC certification within 3‑ years of hire date. Follows and performs all related unit specific policies and procedures, as detailed on the unit specific competency checklist. Utilizes job and unit specific equipment as required. Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise). Performs all other related job duties as assigned. VAD Coordinator Duties (Heart Acquisition Department) Clinical Transplant Coordinators in this department are also referred to as VAD Coordinators, who are responsible for coordinating referrals into the VAD process, collecting and evaluating data for potential candidates, and preparing recipients for VAD implantation through education, optimization, and emotional support. The VAD Coordinator will work together with appropriate departments to ensure that professional education for physicians and nurses is provided, focusing on VAD implantation, complications, and long‑term care. This role includes evaluating and translating research into clinical practice, monitoring the process for quality and effectiveness, and ensuring the accuracy of the VAD database. The VAD coordinator will collaborate with the clinical team to monitor and evaluate postoperative status, device function, and complications, and coordinates discharge planning by providing education and resources to patients and families. They must also act as a liaison to facilitate communication with community services, ensure the maintenance of VAD equipment, and provide clinical support during tests and procedures. Experience Generally, requires 3 to 5 years of related experience. Applicable to VAD Coordinators assigned to Heart Acquisition Unit only: The program identifies a ventricular assist device (VAD) coordinator who has knowledge and experience in advanced heart failure therapies and experience managing patients with ventricular assist devices (VAD). Education Associate's degree in nursing is required. BSN degree is strongly preferred. Skill and Competencies General Competencies: Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines. Ability to communicate effectively in both oral and written form. Ability to handle difficult and stressful situations with professional composure. Ability to understand and follow instructions. Ability to exercise sound and independent judgment. Knowledge and skill in use of job appropriate technology and software applications. Management Competencies: Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Skill in monitoring/assessing the performance to make improvements or take corrective action. Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Ability to plan, implement, and evaluate programs. Ability to establish goals and objectives. Ability to recognize, analyze, and solve a variety of problems. Nursing Competencies: Ability to understand, respects and accommodates patients preferences and needs with regards to their individual beliefs, customs and practices. Must have ability to clearly, accurately and effectively provide information to doctors, other nurses, patients, and family members. Must have ability to show compassion, patience and maintain non‑judgmental approach to patients, their families as well as other employees and customers. Unit Specific: Must have clinical knowledge, skill and ability to fully and accurately complete all required unit competencies, as indicated in the unit competency check‑list. Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Skill in monitoring/assessing the performance to make improvements or take corrective action. Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Ability to plan, implement, and evaluate programs. Ability to establish goals and objectives. Ability to recognize, analyze, and solve a variety of problems. Credentials Valid Florida RN license is required. Must meet and maintain valid and current all unit specific and organizational skills/competencies, certifications/licensures, as required by regulatory and/or nursing standard of practice for the specialty. Unit Specific Credential American Heart Association Basic Life Support (BLS) and any additional applicable life support certification for Healthcare Providers is required upon hire with at least 6 months validity and maintenance at JHS for the duration of employment. Equal Opportunity Employer Jackson Health System is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. #J-18808-Ljbffr jacksonhealth.org