Patient Coordinator
Apolis
Patient Coordinator
Job Location: Torrance, CA 90505
Job Duration: 3 + months Contract Possible extension
Pay Rate - 30 - 34 /hr. on W2
7:30am - 5pm
Candidates must be open to rotating between the training locations listed below for 23 weeks
- Ortho Los Angeles - HC2 1520 San Pablo Street Suite 2000 Los Angeles, Ca 90033
- Verdugo Ortho Glendale 1818 Verdugo Blvd Suite 300 Glendale, CA 91208
- Toyota Sports Center - El Segundo 555 N Nash St Suite B El Segundo, CA 90245
Position Summary
Provides strong customer service and administrative support for patients to ensure smooth clinic operations and patient satisfaction
Coordinates multiple appointments across multi-specialty clinical services
Handles daily clinic preparation tasks including message distribution and scheduling
Manages heavy phone calls, patient registration, and referrals
Performs other duties as assigned
Must-Haves
- Front desk experience and customer service experience
- 12+ years of healthcare scheduling, patient access, or front office experience
- Healthcare or medical office scheduling experience
- Strong customer service and patient communication skills
- Experience working with EMR/EHR systems
- Ability to multitask in a fast-paced clinic environment
- Clean-cut, professional appearance
Nice-to-Haves
- Orthopedics or specialty clinic experience
- Insurance verification or referrals knowledge
- Bilingual (Spanish preferred)
- Prior access center or patient navigation experience
Required Education
- High school diploma or equivalent required
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