Hospital and Community Liaison

Job Description

Job Description

** This position will serve both Waddell Nursing and Rehab Center and Hillsville Health and Rehabilitation Center (222 Fulcher Street, Hillsville, VA 23464) **

Make a difference behind the scenes - join our team and help support compassionate care in communities across the company!

We’ve been recognized by Newsweek and Plant-A Insights Group as one of America’s Most Admired Workplaces for 2026! As an employee recently said, “I feel I have a lot of support. I feel like part of the team.”

Advantages:

• Flexible Pay Options – Choose On-Demand Pay and get paid as soon as tomorrow for work done today or opt for our Weekly Pay schedule!

• Positive, Family-Like Atmosphere – Work in a fun, supportive environment where you’re valued.

• Generous PTO & Benefits – Enjoy a comprehensive benefits package designed to support your well-being.

• Tuition Assistance – Advance your career with educational opportunities and support.

Benefits and Perks*:

• DAILY Pay!

• Benefit eligibility the first of the month following 30 days

• Comprehensive benefit packages including medical, dental, and vision, and more. Health Savings Account available with employer contribution.

• 401K through Fidelity

• Employer-paid life insurance (FT employees)

• Robust Employee Assistance Program

• Generous Paid Time Off (PTO)

• Educational, leadership, and tuition opportunities

• Various discount programs offered, including discounted childcare programs through KinderCare

• Wellness programs offered through WebMD

• Employee recognition programs

• Culture of employees creating an IMPACT!

Position Summary:

The Hospital Liaison is primarily responsible performing job duties that relate to the management or general business operations of the Communities, such as public relations, marketing, and revenue generation for the Communities. In addition, the Liaison is responsible for identifying, assessing, and managing customer referrals for their assigned hospital account(s) as well as ensuring appropriate market penetration and a positive public image. The Liaison will primarily work in assigned hospital account(s) daily and regularly be engaged with the Communities the Liaison supports while maintaining excellent customer service to achieve the Community’s business objectives. The success of the Liaison will be measured by referral volume, relationship development, census targets, and census trends.

Education/Qualification:

• Must have a high school diploma or equivalent and a minimum of two (2) years college education in the field of healthcare administration, business management, and/or marketing or public relations related to skilled nursing/long term care.

• Must have a minimum of two (2) years’ experience in a healthcare setting.

• Candidate must have a working clinical knowledge of medical terminology and healthcare industry trends and have demonstrated success with strong sale and marketing skills in post-acute industry.

• Previous experience in skilled nursing facility marketing and sales preferred.

Shifts and Wages:

• Full-Time Opportunity Available

• Shift Needed: Days

• Salary: $75,000 - $85,000 per year, Based on Experience and Skillset

*Program details can vary amongst buildings. Please see HR for the facility-specific benefit plans.

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their actual or perceived gender, race, color, national origin, religion, disability, age, military or veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.