MEDICAID LTC SUPERVISOR

MEDICAID LTC SUPERVISOR

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MEDICAID LTC SUPERVISOR

Salary

$4,259.00 - $7,675.00 Monthly

Location

Opelousas, LA

Job Type

Promotion

Job Number

MVA/PJ/221264

Department

LDH-Medical Vendor Administration

Opening Date

05/20/2026

Closing Date

6/3/2026 11:59 PM Central

• Description

• Benefits

• Questions

About this Job

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Learn more about the Louisiana Department of Health (

Lead a dedicated team that plays a vital role in helping Louisiana resident’s access essential Long-Term Care services. This rewarding leadership opportunity allows you to supervise eligibility staff, guide complex case decisions, and ensure program integrity for statewide Long-Term Care programs. In this role, you will provide policy expertise, mentor and develop employees, collaborate with attorneys, advocacy groups, providers, and healthcare professionals, and help shape procedures that impact vulnerable populations across the state. Ideal candidates will enjoy leadership, problem-solving, policy interpretation, and making meaningful decisions that directly affect the lives of individuals and families. If you are looking for a challenging and impactful career with opportunities to lead, influence policy, and drive program excellence, we encourage you to apply!

An ideal candidate should possess the following competencies:

• Leading Effective Teams: The ability to build, guide, and motivate teams to achieve goals through collaboration, accountability, and shared purpose.

• Thinking Strategically: The ability to anticipate trends, understand context, and align actions with long-term priorities.

• Training Others: The ability to design and deliver training experiences that build knowledge, develop skills, and improve performance.

• Acting Decisively: The ability to make timely, confident decisions using sound reason.

• Building and Supporting Teams: The ability to combine one's actions and efforts with others to work toward achieving a common goal.

• Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement

• Developing Performance: Builds the future potential of others by supporting long-term growth, skill development, and career progression.

• Managing Conflict: The ability to recognize, address, and resolve disagreements constructively while preserving relationships and promoting mutual understanding.

• Managing Time: The ability to prioritize tasks, meet deadlines, and allocate time to ensure timely completion of work goals.

• Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well supported conclusions.

Minimum Qualifications

Six years of experience in eligibility determinations for long-term care programs; OR

Six years of full-time experience in any field plus three years of experience in eligibility determinations for long-term care programs; OR

A bachelor's degree plus three years of experience in eligibility determinations for long-term care programs; OR

An advanced degree plus two years of experience in eligibility determinations for long-term care programs.

EXPERIENCE SUBSTITUTION:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be foundhere.

Job Duties and Other Information

Job Duties:

· Supervises Long-Term Care program staff by assigning cases, monitoring workloads, evaluating performance, approving leave, providing counseling, and recommending corrective actions to ensure efficient unit operations.

· Oversees the research and analysis of financial, medical, and eligibility information to determine applicant eligibility for statewide Long-Term Care services.

· Reviews and resolves advanced and complex eligibility cases, including appeals, hardship requests, and cases involving penalty periods or complex policy interpretations.

· Interprets, clarifies, and revises Long-Term Care policies, procedures, rules, and regulations to ensure compliance with changing state and federal laws.

· Provides training, guidance, and technical support to employees on the application of Long-Term Care policies and procedures and approves eligibility determinations.

· Conducts compliance reviews, audits, and random case sampling to ensure accuracy, program integrity, and adherence to quality standards, and prepares reports of audit findings and performance data.

· Collaborates with advocacy groups, attorneys, providers, nursing facilities, financial institutions, and other stakeholders to resolve eligibility issues, address claims discrepancies, and support Long-Term Care program operations and outreach efforts.

Position-Specific Details:

Location: Medical Vendor Administration / Medicaid Region 4 / St. Landry Parish

Appointment Type: This is apromotional opportunity open only to current permanent employees in aclassified positionwith Louisiana Department of Health, Office of Medical Vendor Administration

Cost Center: View phone number on click.appcast.io

Position Number: 50467631

Compensation: This position is eligible for the following Special Entrance Rates (SER), as well as a Premium Pay of up to $2.00/hr for hours worked based on longevity. Medicaid Analyst Supervisor - $2084.00 bi-weekly

How To Apply:

No Civil Service test score s required in order to be considered for this vacancy. To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Contact Information:

Paula View email address on click.appcast.io

LA Department of Health (LDH)

Division of Human Resources

PO Box 4818 Baton Rouge, LA 70821

View phone number on click.appcast.io

This organization participates in E-Verify, and for more information on E-Verify, please contact DHS at View phone number on click.appcast.io.

LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.

Information on the Louisiana Works, Louisiana Rehabilitation Services is available here ( .

LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce, and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at

Parental Leave– Up to six weeks paid parental leave

More information can be found at

Holidays and Leave – State employees receive the following paid holidays each year:

• New Year's Day

• Martin Luther King, Jr. Day,

• Mardi Gras,

• Good Friday,

• Memorial Day,

• Independence Day,

• Labor Day,

• Veteran's Day,

• Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System ( LASERS has provided this video ( to give you more detailed information about their system

• Teacher's Retirement System of Louisiana (

• Louisiana School Employees Retirement System ( among others

01

AD: Acting Decisively - How well do you make timely, confident decisions using sound reasoning?

• I avoid making decisions, rely on others, and struggle to stay confident under pressure.

• I make decisions with help, second-guess myself, and tend to stick with familiar methods.

• I make timely decisions, take responsibility for the outcome, and explain my reasoning clearly.

• I make bold decisions, adapt quickly, and help lead others through uncertainty.

02

AD: Acting Decisively - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

03

BST: Building and Supporting Teams - How well do you work with others to achieve shared goals and contribute to a positive team environment?

• I avoid teamwork, create conflict, or don’t contribute.

• I contribute to team efforts with encouragement and guidance.

• I work well with others, contribute consistently, and support the team.

• I unite teams, build trust, and help others work through conflict.

04

BST: Building and Supporting Teams - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

05

CE: Communicating Effectively - How well do you share information and ideas in ways that others can understand, relate to, and act on?

• I communicate unclearly, use poor tone, and ignore the audience.

• I share main ideas clearly and adapt to the audience when reminded.

• I communicate clearly, listen actively, and explain complex ideas well.

• I craft messages that connect, inspire, and drive action across audiences.

06

CE: Communicating Effectively - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

07

DPe: Developing Performance - How well do you support others' performance, give feedback, and help them grow in their roles?

• I miss goals, avoid giving clear feedback, overlook performance issues, and provide little support for development.

• I set goals and give feedback to support accountability, monitor performance, and address gaps.

• I give clear, balanced feedback, review work quality, and support individual growth through learning opportunities.

• I connect development to strategy, use coaching and data to improve performance, and build future capabilities.

08

DPe: Developing Performance - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

09

LET: Leading Effective Teams - How well do you guide and support teams to work together and reach shared goals?

• I struggle to provide direction, build trust, or communicate effectively. I avoid delegation or decision-making.

• I offer basic guidance and occasional feedback, but sometimes delay addressing issues or miss important gaps.

• I set clear direction, encourage teamwork, communicate well, make sound decisions, and delegate tasks effectively.

• I build high-performing teams, empower others, adapt communication to the situation, and lead with vision and trust.

10

LET: Leading Effective Teams - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

11

Are you a current permanent employee in a classified position with Louisiana Department of Health - Medical Vendor Administration? Yes/No

• Yes

• No

12

To ensure compliance with LDH Nepotism Policy#41, if you have any immediate family members that are currently employed by LDH, please list the name and relationship. Please type “N/A” if no immediate family members are employed by LDH.

Required Question

Employer

State of Louisiana

Address

1201 N 3rd St

Baton Rouge, Louisiana, 70802

Phone

View phone number on click.appcast.io

Website

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