Maintenance Manager

Job Description

Job Description

MAINTENANCE MANAGER

Department: Maintenance

Reports To: Executive Director

FLSA: Exempt
Salary: $85,000 - $95,000

Union Affiliation: Non-Bargaining

Employment Status: Full-time (35 hours, 4 days/week)

Schedule: 7:00 a.m. to 4:45 p.m., Monday - Thursday

Last Updated: July 17, 2025

POSITION SUMMARY

The Maintenance Manager is responsible for the overall physical maintenance of Agency properties and the efficient management of maintenance staff. This included preventive, routine and emergency maintenance of the buildings, grounds, common areas, units, assets and equipment. A solid understanding of plumbing and electrical systems, as well as carpentry and other skilled trades is required. The Maintenance Manager is required to be well versed in professionally managing personnel, health and safety requirements, program requirements, reporting and budgeting.

ESSENTIAL DUTIES AND RESPONSIBILITIES

(The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with the position.)

• Responsible for ensuring routine and emergency maintenance of the buildings, units, common areas and grounds of all Agency properties. Maintain the general attractiveness, safety and marketability of the properties.
• Ensure efficient use of the work order system by monitoring, generating, assigning, and reviewing work orders regularly.
• Manage vacant unit turnovers in collaboration with occupancy staff. Responsible for the process and production of unit turnovers in an efficient manner, consistent with the goals of the property and agency.

• Recommend the use of outside contractors and vendors as needed. Monitor and supervise the work of vendors through completion of the work.

• Coordinate the required inspections and strive to remain NSPIRE compliant.
• Review, modify and implement the Agency Maintenance Plan.
• Prepare, implement and monitor a preventive maintenance plan.
• Develop reports to analyze maintenance data to monitor efficiency and the overall needs of the properties.
• Develop training schedules to address the needs of the department.
• Establish consistent processes designed to improve the performance, safety and longevity of Agency properties and equipment.
• Adherence to the procurement policy and process for all procurements, including the selection of vendors and materials. Participate in larger procurement bidding activities.
• Responsible for the procurement approval of maintenance related materials, tools and supplies required to perform maintenance activities.
• Responsible for daily supervision, staff meetings, employee appraisals, recommending new hires, disciplinary action, providing constructive feedback and coaching of subordinate staff.
• Provide leadership in safety as it relates to maintenance activities and practice.
• Available after hours for directing emergency on call maintenance activities as needed. Available after hours for life-safety issues such floods, fires, natural disasters or other major issues that present a threat to the physical safety of residents or the property.
• Understand and keep current on Agency policies and procedures, federal, state, and local codes, rules, and regulations as they pertain to job responsibilities.
• Participate in Capital and redevelopment projects as needed.
• Maintain logs, reports and documentation pertinent to department functions.
• Perform other duties as required or assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge in the skilled areas of plumbing, electrical, carpentry, HVAC, painting, groundskeeping and other building systems.
• Knowledge of building and grounds maintenance, including preventative maintenance measures, standard practices, methods, tools and materials.
• Knowledge of occupational hazards and appropriate safety precautions.
• Demonstrate excellent verbal and written communication skills across all levels of management, staff, residents and the general public.
• Research, analyze, interpret, summarize and present technical data in a clear manner.
• Ability to handle and resolve complex situations effectively, in a professional manner.

• Work cooperatively and develop effective working relationships with co-workers, other sections, outside agencies and organizations, and diverse community groups.

• Sophisticated knowledge of and proficiency in basic office software including internet systems, VoIP phones, Microsoft 365 platform and security cameras.
• Ability to use discretion and make independent decisions based on knowledge of the applicable program requirements of HUD, CHFA and Agency policies and procedures.
• Remains current on Agency policies and procedures, and federal, state, and local codes, rules, and regulations as they pertain to job responsibilities.
• Must be able to use a personal vehicle to travel between properties as needed.

EDUCATION AND EXPERIENCE

1. High school diploma or GED required. Vocational or technical school diploma or college level credits in business administration, construction or facility management a plus.
2. Valid driver’s license with clean driving record required.
3. Minimum five (5) years’ experience in a supervisory or maintenance related field, preferably in a property management type of position.
4. Required to obtain certification as a Certified Maintenance Manager within one year.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk and hear at normal volumes. The employee is frequently required to use hands or fingers to handle, feel or operate objects or controls. The employee is frequently required to stand, walk; sit; reach and carry with hands and arms. The employee may be required to climb, or balance; and stoop, bend, kneel or crouch. The employee may be required to lift up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. May be exposed periodically to inclement weather conditions and unsanitary conditions.

Equal Opportunity Employer including disability/veterans

The Housing Authority of the City of Danbury is also a drug-free workplace.