Chief Executive Officer CenterpointPointe Behavioral Health Hospital

Industry: Healthcare / Health Services - Social Services / Mental Health

Job Category: Executive

PURPOSE STATEMENT:

The Chief Executive Officer shall serve as the executive officer with day-to-day responsibility for the management and operation of the hospital. The CEO has primary responsibility for the development, implementation, and achievement of the hospital s strategic business plan in conjunction with routine operations to include: quality of care, staff development, maintenance of licensure and accreditations, financial performance, and continuous performance improvement.

ESSENTIAL FUNCTIONS:

1. Collaborates with the governing body in the development of hospital-specific annual operating capital budgets and strategic business plans. Assures that the medical staff is involved and provides input into this process through coordination with the office of the Medical Director.

2. Manages day-to day operations and staff so that the hospital achieves its objectives in all of the following key performance areas:

a. effective patient care outcomes

b. appropriate fiscal management

c. maintenance of licensure, accreditation and other regulatory criteria

d. implementation of focused business development processes

e. medical staff compliance with regulatory and accreditation guidelines

3. Organizes the day-to-day management and operation of the hospital through departmentalization, delegation and alignment of responsibilities to meet the facility s patient care and business objectives.

4. Create and maintain a network of local constituency groups to include government agencies, local businesses, affiliate health providers, and the surrounding community.

5. Appraises leadership team performance, both of individual members and the team as a whole, assesses competencies, and provides coaching/corrective action as appropriate under the direction of the governing body.

6. Ensure participation of staff in facility/program wide in-service and continuing education programs, including those specific to the treatment of children, adolescents and families.

7. Recruit allied health professionals and psychiatrists to increase the scope of service offerings at the hospital.

8. Effectively manage and direct contract negotiations and contract compliance with the commercial payer community to include rate negotiations and services provided. Oversee contract relationships to include regular reporting on contract performance as well as new revenue generation and growth.

9. Leads development of continuum of care to include comprehensive outpatient services and community based programs.

10. Serves as the final authority for resolution of staff performance concerns and performance improvement activities as appropriate.

11. Routinely attends and as appropriate, chairs periodic meetings with the governing body, medical staff, executive management team, and other departments of the hospital.

12. Abides by all Acadia policies and procedures and operates with the highest personal integrity and professionalism.

13. Remains current in all national healthcare-based initiatives through participation in such organizations as NAPHS and the relevant state based hospital association.

14. Ensure an effective survey readiness plan is active at all times including a comprehensive auditing plan, corrective actions taken to address noncompliant areas, and preventative actions to maintain continuous accreditation and regulatory compliance.

15. Ensure adherence to the Acadia Compliance program including timely follow-up with reported compliance issues, staff training, and proactive auditing.

16. Confirm and lead accurate Governing Board reporting and quarterly calls.

17. Guarantee prompt, thorough follow-up of any patient safety issues including system-issue corrections and proactive assessment of high-risk areas.

18. Ensure appropriate support for QAPI activities including direct and leadership staff resources, training, and other requirements.

OTHER FUNCTIONS:

Perform other duties as assigned.

STANDARD EXPECTATIONS:

Complies with organizational policies, procedures, performance improvement initiatives and maintains organizational and industry policies regarding confidentiality.

Communicate clearly and effectively to person(s) receiving services and their family members, guests and other members of the health care team.

Develops constructive and cooperative working relationships with others and maintains them over time.

Encourages and builds mutual trust, respect and cooperation among team members.

Maintains regular and predictable attendance.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

BA required, preferably in Business Administration, Healthcare Administration, Public Health, Marketing, Clinical or related discipline; MBA/MHA preferred.

Requisite experience and/or licensure may be accepted in lieu of degree. Requires next level review and approval.

Minimum of 3-5 years experience in senior leadership or CEO role in a behavioral health, acute care, and/or managed care environment or successful completion of CEO training program.

Ability to lead successful licensure, accreditation, and compliance efforts in a behavioral health facility.

Demonstrates thorough knowledge of facility administration and clinical operations.

Strong working knowledge of financial management and business development processes.

Ability to work professionally with sensitive, proprietary data & information while maintaining confidentiality.

Excellent interpersonal skills including the ability to interact effectively and professionally with individuals at all levels; both internal and external.

Self-motivated with strong organizational skills and superior attention to detail.

Must be able to manage multiple tasks/projects simultaneously within inflexible time frames. Ability to adapt to frequent priority changes.

Capable of working within established policies, procedures and practices prescribed by the organization.

English sufficient to provide and receive instructions/directions.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

Not Applicable

SUPERVISORY REQUIREMENTS:

Full responsibility for Facility

Responsible for leadership of local operations to include direct and indirect lines of supervision.

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances
(e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.

Skills and Certifications [note: bold skills and certification are required]
Behavioral Health CEO Hospital Leadership Experience
JACHO Survey Experience
Financial
Talent Recruitment and Retention
Marketing and Community Engagement
Quality Experience in a Behavioral Health Hospital

Security Clearance Required: No

Visa Candidate Considered: No

Compensation

Base Salary - USD $200,000 to $235,000

*** Never repost ***

Full-time

Benefits - Full

Relocation Assistance Available - Yes

Commission Compensation - No

Bonus Eligible - Yes

Overtime Eligible - No

Interview Travel Reimbursed - Yes

Candidate Details

5+ to 7 years experience

Seniority Level - Executive

Management Experience Required - Yes

Minimum Education - Bachelor's Degree

Willingness to Travel - Occasionally

Ideal Candidate

OUTCOMES

Financial - Exceed site census and EBITDA targets. Leverage understanding of levers, tradeoffs, and local market to deliver financial results consistently and sustainably. Proactively seek out technology and analytics-based solutions that advance core business.

Talent Recruit, build and retain an A player team who can confidently deliver onsite business goals, retaining 90% of A players YOY. Establish and ecosystem of accountability and follow-through across the facility. Create and locally tailor an employee value proposition consistent with the overall Acadia goal of being a mission-driven employer of choice.

Regulatory Achieve 92% regulatory survey success rate, with zero new survey findings above the standard level (i.e. no conditional or IJ findings). Maintain survey readiness and emphasize its importance across the facility. Build a sense of trust with local regulatory bodies to equate Acadia s brand with consistency in measures of compliance and care.

Quality Exceed average patient satisfaction scores of x.x/50. Adhere to all CMS and joint commission standards. Deploy outcome-based practice methodologies and best practice treatment plans from corporate on schedule and actively share best practices with other Acadia sites.

Marketing/ Community engagement Exceed referral satisfaction averages of x.x/x.x. Build deep understanding of local market and competitive environments to inform focus on critical touchpoints along the patient journey to increase likelihood they are able to access treatment needed at Acadia clinics

1.Enterprise Thinking: Amasses a sophisticated view of the competitive landscape and local market opportunities to advise Acadia business development on strategic moves (e.g., where to relocate, where to expand, where to close) within own geography(-ies).

2.Achieves Consistent Business Results: Consistently delivers outstanding business results, with a balanced focus on short term execution and long-term strategy. Role models personal accountability and ownership of all balanced scorecard results (e.g., financial, talent, quality, regulatory). Proactively problem solves and operates with a solution-orientation.

3.Connects & Excels with People: Develops and nurtures relationships through a strong understanding of interpersonal dynamics and valuing diverse perspectives; fosters a team environment through a focus on individual and team development and a commitment to growing organizational talent.

4.Advances Strategic Thinking: Possesses strong critical thinking skills grounded in superior business judgment and the ability to solve complex problems with an enterprise first mindset; fosters constructive debate to seek out the best solutions and works proactively to encourage diversity of thought across the organization.

5.Demonstrates & Lives Our Values: Represents the Acadia brand with integrity, service, and professionalism and lives our core company values of respect, dignity, compassion, and commitment.

6.Influences, Skillfully Communicates, & Effectively Collaborates: Engages and moves people toward action, from facility staff to peers. Proactively offers insight and guidance to facility management and engages with SMEs whenever needed to deliver the best outcomes for Acadia. Communicates with clarity, intention, and purpose to help inform, influence, and motivate others to succeed in the workplace; understands the criticality of managing key external relationships to further the organization s mission.

7.Adapts and Thrives in Change: Takes initiative based on deep local market understanding to position Acadia to win in an evolving landscape. Does not get complacent. Embraces change, seeks process improvements, and identifies business efficiency opportunities in a constant pursuit to challenge the status quo.