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Front Desk Lead: Guest Experience & Training

Lodging Dynamics

The Charter Hotel in Seattle, WA is seeking a Front Desk Lead to oversee daily front desk operations from check-in to check-out. You will coach front desk agents, handle escalated guest concerns, and ensure consistent service standards across shifts. Responsibilities include guest registration, upselling rooms and hotel amenities, coordinating concierge services, training new staff, and maintaining accurate cash and records. #J-18808-Ljbffr Lodging Dynamics

Vacancy posted 2 days ago
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