Automotive Sales & Customer Experience Specialist

Job Opportunity At Dave's Auto Center

Dave's Auto Center & Dave's Engines is a fast-growing, family-owned automotive and engine shop based in Utah. With over 35 years in business, we specialize in full-service repair, diesel and gas engine building, and a rapidly expanding online parts store. We pride ourselves on craftsmanship, transparency, and real-world expertisebacked by a strong social media presence that reaches millions of customers nationwide.

Position Overview

We're looking for a driven, knowledgeable, and customer-focused team member to join us full-time in-shop. This role is a blend of sales, customer service, and fulfillmenthelping customers both in person and online while supporting our growing e-commerce operation. You'll be on the front lines of our business, guiding customers through parts selection, engine purchases, and ensuring a smooth, professional experience from first contact to final delivery.

Key Responsibilities

• Answer incoming phone calls, emails, and live chat inquiries
• Educate customers on automotive, diesel, and engine-related parts and services
• Sell engines, performance parts, and product lines (in-store and online)
• Assist walk-in customers and provide a high-level in-person experience
• Pull parts from inventory and coordinate order fulfillment and shipping
• Process and manage online orders through our Shopify store
• Work closely with technicians and advisors to ensure accurate recommendations
• Maintain organization in parts inventory and shipping areas
• Help create a smooth customer journey from inquiry to completed sale

What We're Looking For

• Strong communication skills (phone, in-person, and written)
• Basic to intermediate automotive knowledge (diesel knowledge is a big plus)
• Sales-oriented mindset with the ability to educatenot just sell
• Organized, detail-oriented, and able to multitask in a fast-paced environment
• Comfortable with computers, order systems, and online platforms
• Team player with a strong work ethic and positive attitude

Why Join Us

• Be part of a growing automotive brand with a large online presence
• Work directly with real builds, real customers, and real products
• Opportunity to grow with both in-shop and e-commerce operations
• Fast-paced, hands-on environment with a strong team culture
• Competitive pay based on experience + performance opportunities

Compensation: $50,000.00 - $70,000.00 per year