Resident Service Coordinator

Description

Resident Service Coordinator

Location: Eco Village & Fostoria Townhomes
Job Type: Full-Time (Monday-Friday, 4 day work week or 3 day work week)
Pay Rate: $15-$17/hr

Make a Difference—And Own Your Future

Join Wallick Communities, a 100% employee-owned company with over 55 years of experience in providing affordable housing and assisted living for families and seniors across the Midwest. With 1,000+ associates and a mission to open doors to homes, opportunity, and hope, we take pride in fostering a supportive and collaborative work environment where every employee-owner plays a vital role.

A Career with Wallick Means. . .

• Creating Homes for People Who Need It Most: Providing new beginnings for residents seeking affordable, safe and high-quality housing where they can thrive.
• Pay-on-Demand: access your money as you earn it.
• Exceptional Benefit Package: Health, dental, vision insurance effective within 2 weeks of starting your new job. Other benefits like gym membership reimbursement, paid parental leave, 401K, and more!
• Work-Life Balance: Paid time off, including paid parental leave.
• Learning & Support: A supportive team that cares about your continued development, well-being and professional growth.
• Resident Stories That Stay with You: From Henry, who moved into his first-ever home, to Jaci, whose stay at a Wallick community allowed her to achieve homeownership and graduate college, kickstarting her dream career.
• Career Growth: Tuition reimbursement, training, professional development, and advancement opportunities within a company that invests in its people.
• Employee Owned, Resident Focused: As a 100% employee-owned company, your daily work (supporting our residents) also contributes to your financial future by sharing in our profitability.

What You’ll Do

• Provide service linkage for residents and continue partnership development.
• Increase resident awareness of the services provided by distributing informational materials.
• Regularly research and stay up to date on available services, amenities, and resources in assigned counties.
• Develop and maintain professional working relationships with property managers at assigned sites.
• Maintain a directory of service providers and source new ones.
• Conduct resident assessments and create action plans.
• Assist residents and associates with completing applications and required documentation to secure assistance.
• Document and provide ongoing follow up with residents and associates.
• Attend standing meetings with RRN and property management.
• Performs other related duties as assigned.

What We’re Looking For

• High school diploma or GED required.

• Associates degree or equivalent experience working in a service focused environment.

• 2+ years of experience in providing services preferred.

• Ability to communicate well in writing and verbally with co-workers, residents, family members, and business partners.

• Ability to make complex decisions requiring a high degree of judgment.

Wallick’s Mission & Values

At Wallick Communities, we believe in opening doors to homes, opportunity, and hope for our residents, associates, and community. Our core values guide everything we do:

• Care – We show compassion and respect for everyone.
• Character – We do the right thing, even when no one is looking.
• Collaboration – We work together to achieve more.

At Wallick, we celebrate Diversity, Equity, Inclusion + Belonging (DEI+B) in our workplace and communities, creating an environment where associates feel welcome, respected, and empowered to bring their authentic selves to the great work they do every day.

For nearly 60 years, it has been at the core of our organization’s culture that all Wallick associates come to a safe and inclusive place to work. Wallick does not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors.

Join Us and Become an Employee-Owner!

If you're ready to make a difference in people’s lives while securing your financial future, apply today!

*Employment is contingent upon passing a pre-employment background check and drug screen