Customer Service Retail Associate

Job Description

Job Description

Job Title: Customer Service Retail Associate Location: Bethesda, MD Type: Contract To Hire Compensation: $18.00 - $19.50 per hour Contractor Work Model: Onsite Hours: Monday through Friday, 8:00 AM – 4:30 PM If interested reach out directly to View email address on ziprecruiter.com Responsibilities

• Deliver an exceptional customer experience to every patron — bringing energy, warmth, and genuine product and services knowledge to every interaction
• Ensure all open/close procedures are accurately completed
• Prepare incoming merchandise for display and sale, using established visual merchandising standards and techniques
• Assist to achieve budgeted financial performance through effective salesmanship, using good judgment to solve problems, and ensuring loss prevention protocols are executed at all times
• Properly record sales, returns, and other sales transactions to accurately track inventory
• Ensure daily established standards are met regarding sales floor condition being “grand-opening” ready at all times, and ensuring a clean, fully stocked sales floor, as well as organized back stock of merchandise to support sales
• Demonstrate effective prioritization and organization to handle increased volume during peak business periods, including summer sales and inventory season
• Show flexibility by being willing to provide coverage at other locations when necessary in the absence of other team members
• Other duties may be assigned as necessary
• Process markdowns
• Prepare reorders of assigned vendors’ merchandise for supervisor’s review
• Monitor remaining inventory and recommend reorders to supervisor
• Assist in fulfilling eCommerce orders