Shift Manager

Job Description

Job Description

Shift Manager – Steak ’n Shake 

At Steak ’n Shake, we don’t just compete on pay —  we lead the market.   We are a  Maximum Wage Employer , paying the  highest hourly rates within 25 miles of our restaurants - plus unique bonus pay options!

We offer unique perks like:  

More Than Just a Paycheck
We combine top-of-market wages with benefits that support you and your family — now and long term.

Benefits*

• Medical/Rx
• HSA with Employer Contribution
• Dental
• Vision
• Life & Disability
• 401(k) with 4% Employer Safe-Harbor Match (age 18 & older)

Perks

• Flexible Scheduling
• Meal Discounts
• Paid Training
• Next Day Pay – receive up to 50% of your prior day’s earned wages

*  Benefits are subject to service and/or ACA eligibility requirements

What You Will Do:

• Lead daily restaurant operations with energy, confidence, and accountability
• Ensure strong openings and closings by setting up the team for success
• Set the tone for the shift—motivate and coach team members for success
• Deliver fast, friendly, and accurate service that exceeds guest expectations
• Ensure all brand standards are met - cleanliness, food safety, and quality
• Handle opening and closing duties, including key-holder responsibilities
• Count drawers, manage deposits, and finalize end-of-day reports
• Communicate clearly and respectfully with guests and team members
• Support training and onboarding of new team members
• Foster a positive, team-oriented environment built on trust and respect
• Step into any station as needed to keep operations running smoothly

What We’re Looking For

• Proven reliability and professionalism
• Positive, servant-leadership attitude
• Strong people skills with a passion for mentoring others
• Commitment to exceptional guest service
• Ability to thrive in a fast-paced environment
• Effective communicator—both verbal and written
• Detail-oriented, organized, and adaptable
• Ability to manage team member performance with fairness and empathy
• Flexible availability including nights, weekends, and holidays
• Reliable transportation
• Prior experience in a supervisory, shift lead, or restaurant management role preferred
• US work authorization
• High School Diploma or equivalent

Ready to lead with purpose, serve with pride, and grow with us ? Apply today and help us carry on Steak ’n Shake’s legacy of premium burgers, hand-crafted shakes, and legendary hospitality.