Electro-Mechanical Technician

Electro-Mechanical Field Service TechnicianTravel to customer sites to provide technical assistance, diagnose equipment issues, and offer solutions for resolving problems related to electro-mechanical systemsPerform routine maintenance, inspections, and repairs on a variety of electromechanical equipment, including but not limited to motors, pumps, generators, conveyors, robotics, and other machineryUtilize your knowledge of electrical and mechanical systems to analyze and identify the root cause of equipment malfunctions and implement effective repair strategiesAssist in the installation, setup, and calibration of new electro-mechanical systems, ensuring they meet the required specifications and function properlyMaintain accurate records of service activities, including equipment inspections, repairs performed, parts used, and any other relevant information Prepare detailed service reports and communicate findings to customers and internal teamsInteract with customers in a professional and courteous manner, addressing their concerns, providing technical guidance, and ensuring their satisfaction with our products and servicesConduct training sessions and provide guidance to customers on the proper operation and maintenance of electromechanical equipment, emphasizing safety protocols and best practicesStay up-to-date with the latest industry trends, technological advancements, and best practices in electro-mechanical systems. Proactively suggest improvements to enhance the reliability and efficiency of our productHigh school diploma or equivalent required; additional programming certifications or Electrical Engineering degree is preferredProven experience as an Electro-Mechanical Field Service Technician or a similar role, with a solid understanding of electrical and mechanical systemsProficient in diagnosing, troubleshooting, and repairing complex electro-mechanical equipmentStrong knowledge of electrical and mechanical principles, including wiring, circuitry, motors, and mechanical componentsAbility to interpret technical manuals, blueprints, and schematicsExcellent problem-solving skills and the ability to think analytically under pressureStrong communication and interpersonal skills, with the ability to work effectively with customers and team membersWillingness to travel frequently and work independently in a variety of customer environmentsValid driver's license and clean driving recordTravel required- 50 to 75%Pre-employment background check & drug screening required