Front Desk Associate

Front Desk Receptionist
Coastal Health

Location: Coastal Health

Position Type: Full-Time
About Us

Coastal Health is a patient-centered primary care practice committed to providing compassionate, high-quality healthcare. We are looking for a friendly, organized, and dependable Front Desk Receptionist to join our team and help create a positive experience for every patient who walks through our doors.
Responsibilities

• Welcome and check in patients with professionalism and warmth
• Answer and direct incoming phone calls
• Schedule, reschedule, and confirm patient appointments
• Verify patient demographics and insurance information
• Collect co-pays and process patient payments
• Maintain accurate electronic medical records
• Provide exceptional customer service to patients and visitors
• Coordinate with providers and clinical staff to ensure efficient patient flow
• Perform general administrative and clerical duties as needed

Qualifications

• Previous medical front desk or medical office experience preferred
• Excellent communication and customer service skills
• Strong organizational and multitasking abilities
• Experience with electronic medical records (EMR) preferred
• Knowledge of insurance verification and medical office procedures is a plus
• Proficient with computers and Microsoft Office
• Professional, dependable, and detail-oriented
• Ability to work well in a fast-paced team environment

What We Offer

• Competitive pay based on experience
• Paid time off
• Supportive and collaborative team environment
• Opportunities for professional growth
• Monday-Friday schedule 8am-5pm

If you are passionate about providing outstanding customer service and enjoy working in a healthcare setting, we'd love to hear from you.

To Apply:
Please submit your resume and a brief summary of your experience. We look forward to meeting qualified candidates who are committed to providing excellent patient care and service.

Minimum 1-3 years experience in the medical field preferred. Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus, Team driven attitude, ability to work in a fast-paced environment, and reliable transportation.