Patient Access Representative 1 (On-Site) (H) - Plantation, FL

Patient Access Representative 1

The University of Miami/UHealth Department of Clinical Access has an exciting opportunity for a full-time Patient Access Representative 1 to work at our Plantation location.

The Patient Access Representative 1 (On-Site) registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, and collecting payments.

Core Responsibilities:

• Performs full registration and ensures that insurance is verified, and all patients' information is correct.
• Obtains copies of insurance cards, driver's license, and any applicable referrals.
• Explains Consent for Treatment, Financial Liability, and HIPAA to patients and obtains signed forms.
• Instructs patients to complete any questionnaires that might be required by physician.
• Schedules follow-up, cancels, and edits appointments, and records no-show patients accurately.
• Reconciles all vouchers and delivers them to designated area.
• Answers telephone calls and responds to questions and inquiries or transfers when appropriate.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Core Qualifications:

High school diploma or equivalent

Minimum 1 year of relevant experience

Knowledge, Skills and Attitudes:

• General knowledge of office procedures and operations.
• Skill in data entry with minimal errors.
• Ability to communicate effectively in both oral and written form.
• Skill in completing assignments accurately and with attention to detail.
• Ability to process and handle confidential information with discretion.

Any relevant education, certifications and/or work experience may be considered.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.