Next Generation Desktop (NGDE) Systems Administrator - TS/SCI with Poly

Next Generation Desktop (NGDE) Systems Administrator Maintain, secure, and optimize a large‑scale thin client and virtual desktop ecosystem that delivers multi‑domain access across distributed environments. Provide resilient, high‑performance desktop delivery platforms, sustain enterprise‑wide availability, and support modernization efforts that enhance user productivity and mission readiness. Key Responsibilities Administer, operate, and maintain NGDE thin client and virtual desktop systems, ensuring reliable access to multiple networks and virtualized environments. Monitor NGDE infrastructure health, availability, storage utilization, network routing, and console status, resolving alerts and addressing performance degradations. Manage enterprise distribution consoles, licensing, session management, routing assignments, authentication sources, and cluster/cell configurations. Support integration and sustainment of server‑side and backend components including connection brokers, certificates, device firmware, and virtualization platforms. Troubleshoot complex NGDE issues such as session failures, connectivity problems, certificate issues, authentication errors, and client‑to‑cluster routing challenges. Implement configuration updates, version changes, hardware improvements, and operational adjustments to maintain secure, optimized NGDE environments. Maintain documentation, system inventories, SOPs, and configuration artifacts supporting change control, sustainment, and continuous improvement. Collaborate with engineering, network, cybersecurity, endpoint, and virtualization teams to integrate new capabilities, support modernization efforts, and maintain cross‑domain accessibility. Apply security patches, client updates, firmware changes, and backend platform fixes across NGDE systems to maintain compliance with security and configuration baselines. Identify and remediate noncompliant NGDE components by reviewing vulnerability and compliance reports, resolving patch exceptions, and validating corrective actions across multinetwork environments. What You'll Need To Succeed Experience Requirements: NGDE Systems Administrator Senior – requires a Bachelor’s degree in an IT‑related field or 8+ years of relevant IT experience (in lieu of a degree). NGDE Systems Administrator Principal – requires a Bachelor’s degree in an IT‑related field or 10+ years of relevant IT experience (in lieu of a degree). NGDE Systems Administrator Sr. Principal – requires a Bachelor’s degree in an IT‑related field or 12+ years of relevant IT experience (in lieu of a degree). Clearance: Active TS/SCI clearance with a favorable polygraph. Meet DoD 8140 Information Assurance Workforce certification requirements (e.g., Security+ CE). Additional required certification & training – Forcepoint Trusted Thin Client (40‑hour course). Hands‑on experience administering thin client, VDI, or multinetwork desktop delivery environments. Strong proficiency with virtual desktop platforms, session management, certificate services, client imaging, routing rules, and remote administration. Experience with secure configuration practices, desktop hardening, and compliance enforcement. Familiarity with patching processes, version updates, vulnerability remediation, and configuration compliance auditing. Ability to diagnose and resolve complex NGDE, authentication, connectivity, and routing issues. Strong documentation, communication, and cross‑team collaboration skills. US citizenship required. Location: Onsite. Salary Range: $96,569 - $130,651. Benefits include comprehensive medical, dental, vision, and 401(k) plans with company match; paid time off, parental, military, and bereavement leave; short and long‑term disability; and life & accident insurance. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans. #J-18808-Ljbffr General Dynamics Information Technology