Sales Associate & Buyer - Plato's Closet

Company Overview Plato's Closet is all about being fashion savvy and shopping smart. We're part of a nationwide unique recycling retail store specializing in clothes for teens and twenty-somethings — we buy and sell the latest looks in clothing and accessories from the hottest brand name designers for girls and guys. Job Overview Sales Associate. Reports to Store Manager or Assistant Store Manager. FLSA status: Non‑Exempt, status Part Time – Hourly. Responsibilities Promote all aspects of the business, including selling, pricing, and merchandising. Promote a high level of customer service by ensuring customers are assisted in an enthusiastic, timely, and knowledgeable manner. Assist store management in daily store operations. Greet customers immediately, determine their needs, and handle all transactions in a professional and enthusiastic manner. Assist customers on the sale floor and at the dressing rooms. Become familiar with products, brands and prices and make recommendations of products, including their features and benefits, to suit customers’ needs. Maximize sales and customer satisfaction by adding items to the close of the sale. Reinforce customers’ purchases to the store. Invite customers to return to the store to buy, sell, or trade and promote the image of the store concept. Actively participate in the ongoing processing of merchandise. Price and ticket items appropriately based on pricing/buying guidelines. Restock store following the merchandising plan. Create and maintain dressing mannequins, interior and window displays. Assist in keeping the store neat, including ongoing straightening of merchandise and specific cleaning tasks as assigned. Assist with store security, which involves, but is not limited to, practicing loss‑prevention techniques, monitoring the sales floor and dressing rooms. Develop proficiency and perform all point of sale related tasks, including counting cash, making change, returns, and operating the DRS system. Achieve personal and store sales goals by applying sound customer service and sales protocol. Energetically answer the phone, respond to questions about the concept while providing as much information as possible about the buy process. Work at least three shifts per week and be available on weekends. Speaking Polish or Spanish and/or daytime availability is a plus. Qualifications Language Ability: ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Math Ability: ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent, and to draw and interpret bar graphs. Reasoning Ability: ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Education / Experience: high school diploma or GED required. No prior experience required but some retail experience is preferred. Equipment: must be able to use and fully maintain the following equipment: vacuum, ticketing gun, shrink wrapper. Knowledge, Skills and Other Abilities: ability to work well with all team members; verbal and written communication skills; interpersonal skills; ability to multi‑task and adapt to changes quickly; organizational skills; time‑management skills; follow‑up skills; attention to detail; ability to work independently with little direction; professionalism; ability to clearly communicate; high energy level; enthusiastic; good reading skills; accountability to self and staff. Physical Demands The employee is regularly required to stand, walk, use hands, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl and talk/hear. The employee must regularly lift and/or move up to 40 pounds. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, ability to see color, and the ability to adjust focus. Work Environment The work environment is a typical retail store setting with background music, occasional high or precarious places such as ladders, and a generally loud noise level. Reasonable accommodations may be made for individuals with disabilities. Job Details Job Title: Sales Associate. Reports To: Store Manager or Assistant Store Manager. FLSA Status: Non‑Exempt. Status: Part Time – Hourly. Benefits Competitive wage, flexible scheduling, casual work environment, great discount, first picks, contests and staff bonuses. Opportunity for buyers to progress into supervisory positions. Manager In Program also available. #J-18808-Ljbffr