Human Resources Manager of Talent and Culture

Job Description

Job Description

Are you a hospitality professional with experience in Human Resources and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a full-time Human Resources Manager.

This position has a competitive wage , depending on experience. All eligible full-time regular employees are also offered great benefits , including medical, dental, vision, a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals . If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today!

ABOUT FISHER ISLAND CLUB HOTEL & RESORT

Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do.

It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages , we are pleased to offer a variety of excellent benefits and career growth opportunities .

Reports to: Chief Operating Office/Director of Human Resources

Department: Human Resources

JOB SUMMARY:

The Talent & Culture Manager is a strategic, people-focused leader responsible for shaping and sustaining a high-performance, service-driven workplace. This role partners closely with leadership to identify talent needs, enhance employee engagement, and promote diversity, equity, and inclusion across all levels of the organization. By leveraging data-driven insights and best practices, the Manager ensures that talent acquisition, development, and retention strategies align with and support the company’s growth and innovation goals. Ultimately, this position plays a critical role in building a resilient, motivated, and high-performing workforce that thrives in a dynamic environment.

Talent Acquisition & Workforce Planning

• Direct and manages the recruitment and selection process for all Club positions. Manages the posting of all positions, conducts interviews, and refers to the hiring department. Ensure that internal processes are followed in selecting the best talent for the Club. 
• Develop staffing strategies, including internship programs, employee referral programs, minority recruitment efforts, job fairs, etc. Ensures hiring process for a variety of levels, from hourly to executive-level placements. Enhance staffing systems, tracks 
• Supervises the Human Resources team; provides guidance and technical expertise on personnel processes.
• Interprets policies & procedures and provides advice to managers and supervisors regarding personnel practices, policy, and employment laws; administers unemployment insurance processes; reviews liability reports and monitors program costs; and recommends policy changes to the VP of Human Resources. 
• Partner with leadership to assess workforce needs and build talent pipelines
• Build positive relationships and interact with all levels of staffing to promote a positive work environment.  
• Lead initiatives that promote a positive and inclusive workplace culture
• Attend staff meetings to keep abreast of current HR related topics.
• Communicates to VP of HR on employee issues and matters to take proactive measures.
• Build relationships across all levels to foster engagement and trust
• Support employee engagement and retention programs
• Maintain job descriptions and classification systems
• Manage employee relations and conflict resolution
• Ensure compliance with federal and state regulations
• Analyze trends and recommend improvements
• Maintains an internal workers’ compensation database.
• Assures compliance between FMLA, ADA, and WC.
• Support the Human Resources team with strategic initiatives
• Continuously improving HR systems and processes, moving the organization with a forward-thinking approach.

  Minimum Qualifications

• Bachelor’s degree in HR, Business, or related field
• 5+ years of HR experience
• Strong knowledge of employment laws and HR practices
• Excellent communication and leadership skills

  Preferred Qualifications

• HR certification (SHRM or SPHR)
• Experience with HRIS and analytics tools

Knowledge, Skills, and Abilities: 

• Ability to manage and administer a broad range of tasks, including resolving complaints, counseling managers and employees on the interpretation of policies, procedures, and union agreements. 
• Knowledge of principles and practices of human resources management and supervision. 
• Ability to prepare written reports and correspondence, and presentations to senior leadership as required. 
• Ability to build and maintain positive relationships internally and externally.
• Extensive knowledge of applicable state and federal employment and labor laws and governmental compliance requirements, knowledge of immigration laws and processes a plus. 
• Excellent written and verbal communication skills. 
• Extensive knowledge of information technology, including hardware and software applications, is used in the Human Resources function. 
• Proven leadership. 
• Ability to exercise sound judgment and make decisions in a manner consistent with the essential job function.

  Work Environment & Physical Requirements

• Office-based work environment
• Occasional lifting to 20 lbs.
• Must be able to work on Saturday, and or holidays.
• Occasionally, work may require extended hours.

Disclaimer

This description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances (changes in personnel, workload, rush jobs, emergencies, or technological developments) change.