Head of AI-Enabled Support Excellence
Socotra, Inc.
Lyft is seeking a Senior Manager of Support Excellence to lead a critical portfolio within its Customer Care Operations organization. This role involves defining an ambitious vision and ensuring effective execution of strategies that enhance customer support through AI integration. Ideal candidates possess over 8 years of relevant experience and have a transformative leadership style, paired with robust cross-functional instincts. This hybrid role requires working in-office 3 days a week in Nashville. #J-18808-Ljbffr Socotra, Inc.
Vacancy posted 4 days ago
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