Facilities Operations Manager

Job Description

Job Description

Forever On! From the start in 2008, T5 has been focused on supporting enterprise and hyperscale customers with customized data center solutions. Today, we remain dedicated to an unrivaled level of quality that extends across the lifecycle of the core data center ranging from customized turnkey development, facilities management and data center operations to customized construction needs worldwide!

The world’s biggest companies trust T5 with their data center operations.

At T5, our success is fueled by our team. With over 400 engineers, technicians and professional staff, we’re proud to foster an inclusive culture of excellence and progression that’s dedicated to serving our customers.

Commitment to Diversity & Military Veterans

Battle-Tested Leadership Experience

100% Data Center Focused

Owner-Operator Mindset

Responsibilities

• The Facilities Operations Manager (FOM) has overall responsibility for all aspects of the data center team. They will create an unwavering attitude and commitment to safety and reliability within the Data Center as they build a team to align with the Scope of Work that is capable of achieving the required KPIs. The FOM will drive full compliance with all T5 and client policies and procedures by fostering an environment of continuous improvements to the operation by creating an expectation of learning and development of their staff.
• Grow and develop the relationship with the Customer.
• Lead the Electrical and Mechanical teams on site. 
• Direct responsibility for the entire process of managing the complete physical asset pertaining to the safe and sustainable Maintenance.
• Build a staff that aligns with the SOW and Customer needs. This team should have the necessary critical mindset, technical and organizational skills to deliver to the SOW.
• Resolve all electrical and mechanical issues in the data center while minimizing risk and business impact and communicate issues to management and customers in a timely manner.
• On-call 24x7 to respond to all data center emergencies
• Act as the single point-of-contact for all facilities-related issues, including, but not limited to PM and CM schedules, new business, projects, budgets and expansion and staffing
• Manage day-to-day facilities support and operations staff, including coaching, progressive discipline, and separation, when necessary
• Oversee the development, accuracy, and enforcement of site-level operating procedures and other documentation as necessary
• Manage oversight from preventive maintenance inspections and provide guidance on how to address issues
• Determine actionable items to address Quality Control review results
• Ensure the team meets the customer standards for CMMS. 
• Audit all CMMS databases for accuracy and completeness, produce reports as required at customer request, control system access and user credentials.
• Manage access requirements to the Data Center(s) ensuring the appropriate access control lists are maintained and reviewed regularly
• Assist and plan with clients on all facility-related issues.
• Responsible for working with T5 Leadership to identify, document, and implement new policies and procedures as needed.
• Manage site safety and environmental compliance.
• Responsible for the development and execution of annual budgets to the degree necessary to comply with the expectations of the SOW.
• Approve all facility invoices per the established site process
• Work closely with T5HR to identify, evaluate, and hire new employees; ensure new employees are onboarded in a timely manner
• Set, review, and approve employee work/PTO schedules, audit and process employee time and payroll
• Ensure that T5 training expectations are met and audit the process monthly
• Manage onsite special projects as assigned

Qualifications

• Bachelor’s Degree (B.A. or B.S.) from an accredited college or university in a major relevant field of study or equivalent 5-7+ years’ experience in mission critical environments
• Minimum 5 years direct management of non-exempt shift-based employees, required
• Technical school with an emphasis on mission-critical operations, high-performance manufacturing, or relevant military operations, preferred

PHYSICAL REQUIREMENTS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
• Ability to stand, walk, sit, climb, and balance
• Ability to stoop, kneel, crouch and crawl using both arms and legs
• Ability to pick-up minimum 60 lbs.
• Ability to reach with both hands and arms
• Ability to grasp, push, and pull objects
• Ability to smell, talk and hear
• Ability to use hands and arms to reach, handle, feel, and type
• Ability to see at close and distance ranges and the ability to see and correctly distinguish color
• Ability to work inside and outside
• All your information will be kept confidential according to EEO guidelines.

T5 Data Centers is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.