Lead HVAC Service Technician

Lead Hvac Service Technician

Ready to lead and grow an exceptional HVAC team? We're looking for an experienced HVAC professional with strong leadership skills to guide and grow our installation and service team in Fond du Lac, WI.

Mobile Home Stuff Store, a Style Crest company, is expanding and seeking a Lead HVAC Service Technician to help drive excellence in manufactured housing installation and service. This is a hands-on leadership role where you'll mentor installers and technicians, uphold high-quality standards, and deliver outstanding customer experiences every day.

Key Responsibilities:

• As a working team leader reporting to the Service Manager, you will:
• Lead, train, and coach HVAC technicians on installation and service best practices
• Perform repairs, maintenance, and installation on a wide range of equipment, including:
• Air conditioning systems & heat pumps
• Furnaces, boilers, and burners
• Refrigeration systems & hermetic compressors
• Fans, economizers, and humidifiers
• Pre-measure jobs and ensure proper materials are prepared
• Maintain service vehicles and manage truck stock inventory
• Ensure all work meets manufacturer specifications and code requirements
• Handle customer concerns professionally and escalate when needed
• Communicate job progress and delays with dispatch and management
• Complete required paperwork accurately and on time
• Participate in after-hours service calls and support team operations

Requirements:

• 3 to 5 years of hands-on HVAC service/installation experience in residential environments. Experience with HVAC systems in manufactured or modular housing is highly preferred.
• Must be EPA 608 certified.
• Strong understanding of mechanical drawings, codes, and troubleshooting
• Proven leadership skills and a desire to mentor others
• Excellent communication, organizational, and customer service skills
• Valid driver's license and acceptable driving record (clear MVR)
• Willingness to work on-call and overtime as needed
• Leadership experience or the ability to train and mentor others

Benefits:

• Health Care Plan (Medical, Dental & Vision)
• Life Insurance (Basic, Voluntary & AD&D)
• Vacation and Personal Time
• Short Term & Long Term Disability
• 401K with Company Match
• Paid holidays

Mobile Home Stuff Store, a Style Crest company, is committed to providing equal employment opportunities to all associates and applicants without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. We ensure fair treatment in all aspects of employment, including recruitment, hiring, training, promotion, and compensation. Our commitment to diversity and inclusion fosters a workplace where every individual is valued and respected.

This position is located on-site in Fond du Lac, WI. Typical work hours are Monday through Friday 7:30am to 4:30pm CT.