Customer-Driven Help Desk Specialist
Hub Technology Group
Hub Technology Group in Boston is seeking a customer-focused IT Help Desk Specialist with 2+ years of professional experience or a mix of internships. An Associates degree is required, and you will support end users, triage incidents, and guide non-technical users through solutions. You will document issues clearly, communicate in writing, and leverage technologies including Cisco, ServiceNow, Active Directory, Exchange, Remote Assist, and MS365 to resolve problems efficiently. #J-18808-Ljbffr Hub Technology Group
- ...the modules, and make every research workflow, training job, and customer‑facing AI product deployable through code. Design and run the... ...We are an equal opportunity employer and value diverse perspectives in building platforms for AI‑driven discovery. #J-18808-Ljbffr...CustomerRemote work
- ...vTech can help you avoid the daunting task of writing and posting job offers, shifting... ...2 computer technical support to internal customers and perform related work as necessary. The... ...systems. Monitor and maintain all IT Service Desk tickets. Responds to and close tickets...CustomerRemote workShift work
$66k - $89k
...Parts is a SaaS startup helping manufacturers quote... ...About the role: Customer Success is our #1 priority... ...a Technical Solutions Specialist to join our Customer... ...You are hard-working, driven, and excited to work at... ...Our height-adjustable desks are set up with...CustomerFull timeWork at officeRemote work- ...vTech can help you avoid the daunting task of writing and posting job offers, shifting... ...consultant will learn and assist on the Service Desk call center, learn current business... ...reduce user problems; provides exemplary customer service. Responsibilities: Respond to end...CustomerFull timePart timeWork at officeLocal areaShift work
- ...Technical Support Specialist Location: Boston, US Vaisala is a global... ...instruments and intelligence helping industries, nations, people,... ...every measure for the planet. Driven by our shared purpose, curiosity... ...model the Vaisala Values: Customer Focus, Innovation & Renewal,...CustomerTemporary workFor contractorsFor subcontractorWork at officeRemote workWorldwideFlexible hours
- ...experience or mix of internships, co-ops, etc Associates Degree or equivalent combination of education and experience. Impeccable customer service and end user empathy Technical proficiency with a variety of software, hardware and applications Must be able to multi-task...CustomerInternshipWork at officeRemote work
- ...Careerscape is recruiting on behalf of our client for an entry-level Help Desk Specialist to join their growing IT support team. This is a great... ...to work independently in a remote environment Prior customer service or technical support experience is a plus but not required...CustomerFull timeWork at officeRemote workHome officeFlexible hours
- The Helpdesk Specialist provides Tier 1 technical support and application administration for... ...-based platforms. This role combines help desk responsibilities with user support, system... ...improvement, all delivered with a strong customer service orientation. Responsibilities:...CustomerWork at officeWeekend work
$85k - $100k
...and resource recovery. Veolia helps commercial, industrial, healthcare... ...education and municipality customers throughout North America.... ...and execute tasks in a results driven environment. Detailed, hands... ...calls and emails to the Help Desk and by providing timely updates...CustomerFull timeWork at officeLocal areaRemote workShift work- ...understand and operate our robots—the dashboards, monitoring tools, and customer-facing interfaces that turn a fleet of robots and a firehose of... ...operating web applications on a major cloud provider. Data-Driven UIs: Experience building interfaces that present live, data-...CustomerWork experience placementWork from homeFlexible hours
$70k - $85k
...promise and power of diversity. We value independent and critical thinking. We are looking for a customer‑centric IT Support Specialist to be the face of our IT Help Desk and manage our day‑to‑day workplace technology. In this role, you will own the end‑to‑end employee...CustomerWork at office$55k - $60k
...for the application of cash receipts, journal entries, resolving customer claims, obtaining the necessary information from customers and... ...and group settings regardless of audience.Must be results driven, and take appropriate steps to achieve goals while taking ownership...CustomerTemporary workLocal areaRemote work$75k - $90k
...understanding Improve prediction accuracy of our customer acquisition machine learning bidding algorithms Build reports and dashboards to help power the company’s decision making Do... ...and programming skills with a product-driven sensibility Quick learning ability and a drive...CustomerRotational programWork at office$50 - $53 per hour
...and requests that have been and help support administrative... ...experience in providing superior customer support, including creative problem... ...and documentation skills Driven by a desire to provide strong... ...applications (preferably in a service desk environment) or developing in...CustomerFull timeWork at officeRemote work$99k - $130k
...We work in close coordination with specialist teams including engineering, program... ...Anduril meets this mission for our customers. In this role you will help support end users by following and... ...fleet health data using advanced data-driven tools, helping to predict and...CustomerPermanent employmentFull timeFor contractorsWork experience placementImmediate startWorldwideRelocationWeekend work- Jobtailor in Cambridge, MA is seeking an entry-level Help Desk Technician to install, configure, test, and support computer hardware and... ...apps. The role requires 2-3 years in the field, strong customer service, and ability to work in a team. Windows 10, Office 365...CustomerWork at office
$75k - $90k
...understanding Improve prediction accuracy of our customer acquisition machine learning bidding algorithms Build reports and dashboards to help power the company’s decision making Do... ...and programming skills with a product‑driven sensibility Quick learning ability and a...CustomerRotational programWork at office- ...powered Product Data Platform that helps brands, manufacturers,... ...and business growth in an AI-driven commerce world. We're all about... ...extra mile to deliver the best customer experience with team members based... ...manner from the Jira Service Desk portal. Coordinate the...CustomerWork from homeHome officeFlexible hours
- ...additional technical support. Reporting to the Technical Manager, the Technical Analyst will be responsible for delivering excellent customer service while resolving technical issues for our clients. The ideal candidate will have experience in:Hardware supportNetwork...CustomerWork at office
$83.5k - $117k
...technically inclined, eager to learn, and able to work collaboratively within a dynamic IT environment. They should have a strong focus on customer service and operational excellence. Office location and hours:This position is based in Boston Massachusetts, currently 4 days in...CustomerWork at officeRemote work$80k - $90k
..., telephone and security systems. They provide a high level of customer service, accurate reporting and team work with other local technology... ...the risks and ensuring best practices are followed. Helps to maintain Firm policies and procedures in relation to computer...CustomerFull timeWork experience placementWork at officeLocal areaRemote workMonday to FridayShift work- ...to end. The work covers the platform, the control plane, and the customer experience that together make up a managed AI cloud. The right... ...Competitive pay + equity. Stock options let you share in the value you help create. Comprehensive benefits, including medical, dental,...CustomerWork from homeFlexible hours2 days per week
- ...to bring together retail, clearing and custody capabilities to help external FinTech partners with financial goal planning, investment... ...capabilities. The ideal candidate will work on mitigating customer impacting incident as quickly as possible. In this role, you will...CustomerWork experience placement
$99k - $130k
...serves as Product Operations Technical Specialist for the Maritime team, responsible for ensuring... ...by combining understanding of customer missions with product capabilities, triaging... ...of fleet health data using advanced data-driven tools to predict and prevent failures...CustomerPermanent employmentFull timeFor contractorsWorldwideRelocation- ...introduce best practices, build foundational infrastructure, and help guide the evolution of our real-time energy intelligence engine.... .... Build from 0-1. Influence strategy, GTM, org design, and customer/investor engagement from day one. Competitive pay + equity. Stock...CustomerImmediate startWork from homeFlexible hours1 day per week
$68.4k
...Company : Highmark Inc. Job Description : JOB SUMMARY This job works closely with customers and design teams in prioritizing data and information requirements. The incumbent provides analysis in the development and support of projects and data analysis. Determines...CustomerFor contractorsWork at officeLocal area$135.2k - $306.4k
...quarter, multi-team initiatives end to end, from ambiguous product, customer, and security requirements through design, execution, launch,... ...care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all....CustomerTemporary workFlexible hours$114.6k - $234.6k
...act with the speed and attitude of a start-up, with the scale and customer focus of the leading enterprise software company in the world.... ...care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover...CustomerTemporary workFlexible hours$26.26 - $42.02 per hour
...provides first‑class technical support to Axon customers through multiple communication channels... ...languages is a plus). Passion for helping people and solving problems.... ...clients with varying IT knowledge. Self‑driven and able to work independently while supporting...CustomerHourly payWork experience placementWork at office- ...has a position for a Field Application Specialist, candidates for this remote based position... ...technical support and expertise to customers using Sartorius BioAnalytics products (specifically... ...optimization and execution. Help with assay set-up and train relevant lab...CustomerFull timeRemote workWorldwideFlexible hoursNight shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer-Driven Help Desk Specialist. Be the first to apply!
- inbound call center customer service representative Boston, MA
- work from home customer service advisor Boston, MA
- card services representative Boston, MA
- customer relations specialist Boston, MA
- customer happiness specialist Boston, MA
- customer service associate Boston, MA
- e-commerce customer service representative Boston, MA
- customer service representative remote Boston, MA
- client service representative Boston, MA
- full time customer service associate Boston, MA


