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Customer-Driven Help Desk Specialist

Hub Technology Group

Hub Technology Group in Boston is seeking a customer-focused IT Help Desk Specialist with 2+ years of professional experience or a mix of internships. An Associates degree is required, and you will support end users, triage incidents, and guide non-technical users through solutions. You will document issues clearly, communicate in writing, and leverage technologies including Cisco, ServiceNow, Active Directory, Exchange, Remote Assist, and MS365 to resolve problems efficiently. #J-18808-Ljbffr Hub Technology Group

Vacancy posted 1 day ago
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