Community Intern, Cleveland

Summary

Yelp’s Community team works in markets across the United States and Canada to bring attention to the best local businesses in their area. Through events, local partnerships, and social media, our team builds relationships with small business owners and uses their behind-the-scenes experience to show other customers what makes small businesses so special. 

Join the fun and begin building your five star career as a Community Intern with Yelp! You will engage in a 6-month development program, equipped with the support of both a cohort of peers spanning the US and Canada and the 1:1 mentorship from your local Community Manager. You will play an integral part in supporting activities designed to rally the Yelp community both online and off. You will gain tactical experience in social media management, event planning, and online community building, while building excitement around what's happening in your own community. 

What you'll do:

• You will work with your Community Manager to understand your market and prioritize effective messaging

• You will help to plan and execute events including remarkable parties, local meet-ups, and happy hours

• You will gain practical experience in digital and social media marketing through creating and organizing social media content that aligns with regional goals around growing channels and bolstering engagement 

• You will support the maintenance of Yelp’s local online business listings via our app and website by flagging photos, identifying media alerts and scams, and ensuring accurate business information

• You will support online community building through engaging with Yelpers via the app/website in a variety of ways

What it takes to succeed:

• You are a current college student, college graduate, or interested in making a career change to a community building role.

• You currently reside in Cleveland, OH and have reliable transportation (Required)

• You are at least 21 years of age (Required)

• You consider yourself a local expert- you know what is trending in the area and have a love for small businesses

• You have experience and interest in planning and coordinating events

• You have strong written and verbal communication skills

• You are well organized and pay attention to detail

• You have experience with social media copywriting and asset coordination 

• You are a creative problem solver who understands Yelp’s applications 

• You have the bandwidth and flexibility to work 10-19 hours per week, Monday through Friday with the potential for some weekend work

• You have the ability to lift 10 pounds without assistance

What you'll get:

Compensation range for this positio n is $13.00 - $16.00 per hour.

Closing

At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.”

We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.

Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience. 

We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco, the Los Angeles County Fair Chance Ordinance for roles based in the unincorporated areas of Los Angeles County, and the California Fair Chance Act for roles based in California).

Where required by law, a criminal background check will not be conducted until after a conditional offer of employment is made, and any evaluation of a candidate's criminal background check will be subject to an individualized assessment that takes into account the candidate's specific criminal records and the responsibilities and requirements of the particular role.

We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at View email address on yelp.careers or View phone number on yelp.careers.

Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.

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