Director, Client Experience & Service Strategy
Baldwin Group Colleague, Inc.
The Baldwin Group seeks a Director of Client Experience to shape and execute our client service strategy. You will partner with the Managing Director to drive segmentation, retention, and operational excellence across workflows, ensuring consistent, high‑quality service delivery. You will coach and develop the service team, conduct annual reviews, manage onboarding and terminations, and strengthen client relationships with insurance and benefits experts. Some travel may be required. #J-18808-Ljbffr Baldwin Group Colleague, Inc.
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Director, Client Experience & Service Strategy in Spring House, PA vacancy
- ...email address: ****@*****.*** Director, Client Support leads a global group of people... ...Support organization, including Client Service Managers and their Client Support Specialist... ...:Bachelor’s degree or equivalent experience preferred.8-10 years proven experience...Suggested2 days per week
- ...employee-owners. This Project Director position will serve as the DelDOT Client Service Leader (CSL). The DelDOT CSL is... ...alternative business solutions and strategies. Responsible for financial... ...field and 12 years of relevant experience including 4 years experience successfully...SuggestedFull timeWork at officeVisa sponsorship
- Balenciaga is seeking a Store Director for our King of Prussia location. The role leads a ~20-person team to drive sales, uphold brand image, and deliver exceptional client experiences while meeting KPI targets. The role oversees operations, talent development, clienteling...Suggested
- ...responsible for supervising the day-to-day service solutions of an assigned team to ensure... ...maintenance services in critical client environments. What You’ll Do Oversee,... ...school diploma with 5-8 years of job-related experience. In lieu of a diploma, a combination of...SuggestedFor contractorsWork at officeVisa sponsorshipShift work
- ...an international healthcare experience that’s simple, efficient, and... ...possibilities. The Manager- Client Management will be responsible... ...helping to execute the company strategy for customer satisfaction,... ...our promise of concierge level service Manage your own book of...SuggestedWork at officeFlexible hours
- Ascensus is seeking a Director of Client Services to oversee processing and problem-resolution teams for designated 529/ABLE plans within Government Savings. You will supervise a large group of associates, team leads and managers, balancing financial industry knowledge...
$18 - $22 per hour
...Supervisor to lead restoration projects and ensure a positive customer experience. You will coordinate, perform, and supervise restoration processes, and communicate clearly with technicians and clients. The role offers a competitive pay rate starting at $18-$22 per hour,...Hourly pay$46.63 - $69.71 per hour
...remediation, and hazardous waste projects. Experience with earthwork and industrial... ...global leader in engineering and sciences services and talent solutions. We help visionary... ...of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe...Contract workTemporary workFor contractorsFor subcontractorWeekend workActalent
Blue Bell, PA8 days ago- ...Job Description Job Description Director of Customer Experience Classification: Exempt Full... ...improvement. Initially leading Customer Service, this role is expected to expand its... ...but are not limited to): Own the strategy, performance, and continued...Full timeWork at office
EVENLITE LLC
Feasterville Trevose, PA13 days ago $14.75 - $15.25 per hour
...Job Description: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with...Hourly payTemporary workLocal areaHome officeFlexible hoursNight shiftTJX
North Wales, PA40 minutes ago$38.46 per hour
...wealth management products and services. Becoming a part of HUB... ...service and communication with clients, including promoting client/... ...strategic priorities, risk strategies and risk management needs and... ...risk control approaches. Experience and Skills Required ~3-5...Contract workLocal area- ...member of a dynamic, growing pharmaceutical services company, you will be vital in the company’s success! The Account Manager of Client Services cultivates and maintains an on-... ...on business needsThe ideal candidate has experience in client retention in a long-term care...Full timeContract workWork at officeLocal areaMonday to Friday
$90k - $110k
...Account Executive HUB Private Client is seeking an experienced... ...Responsibilities Manage and service a book of high-net-worth &... ...Lead comprehensive renewal strategies, including carrier negotiations... ...client relationships Must have experience working with HNW carriers...Work experience placementLocal areaFlexible hours- ...performance team, drive sales, and uphold our customer-first culture in partnership with the Store Manager. You will oversee Customer Experience, Freight Flow, Operations and Merchandising as assigned, coach associates, manage daily tasks, and ensure safety and loss...Night shiftWeekend work
$1,000 per month
...business partners through superior service, simple processes, and clear... ....POSITION SUMMARYThe Sr Director New Customer Acquisition is responsible... .... This role will lead the strategy, execution and optimization... ...; MBA preferred.10+ years of experience in digital acquisition,...Full timeCasual workWork at officeWeekend workAfternoon shift- ...Customer Experience Coordinator At The Tustin Group, we foster relationships by keeping people informedbecause transparency... ...Customer Experience Coordinator to be the bridge between our clients and our service teams. If you're someone who thrives on communication,...Temporary workWork at office
$170.26k - $200.3k
...execution of the end-to-end customer lifecycle strategy, from the moment a new account is... ...Customer JourneyLead the end-to-end customer experience following account acquisition.Develop... ...and delivering measurable ROI.Financial services, credit card, payments, or consumer...Full timeLocal area- ...member of a dynamic, growing pharmaceutical services company, you will be vital in the company’s success! The Account Manager of Client Services cultivates and maintains an on-... ...business needs The ideal candidate has experience in client retention in a long-term care...Contract workWork at officeLocal areaMonday to FridayFlexible hoursShift work
- ...Marketing Account Executives by marketing and servicing new and renewal business. The role involves maintaining client and carrier relationships, assisting with administrative... ...ideal candidate will have industry-specific experience, strong communication skills, and proficiency...
- ...Fedale Roofing and Siding in North Wales, PA is hiring a Customer Service Representative to support customers and internal teams through... ...administrative tasks. You will ensure a positive customer experience by accurately gathering information and maintaining data integrity...
- ...Manager – Web Design & Digital Services Location: Remote/Hybrid... ...Retail, Education Target Clients: Mid-to-Large Market | C-... ...world-class web design, digital strategy, and marketing solutions.... ...custom website solutions, user experience, SEO/SEM, and full-scope digital...Remote work
TheMasonGroup
Blue Bell, PA21 days ago $140k - $180k
...that matter for our colleagues, clients, and communities.The Employee... ...the long-term consulting strategy in partnership with the client... ...Direct the day-to-day client service team to ensure consistent, high... ...’s degree or equivalent work experience required;Minimum of 8-10...Contract workWork experience placementWork at officeFlexible hours- ..., compliance, and analytics. Clients in this segment often have multi... ...reporting, and a dedicated service model focused on long term... ...and execute a top-down sales strategy to win new clients.Drive the... ...solutions that improve employee experience.WHAT YOU NEED TO SUCCEED: Required...
$81.4k - $151.1k
...create product data management strategies and meet compliance... ...team, focused on acquiring new clients in the Medical Device industry... ...technology and professional services to new clients, with an emphasis... ..., or a related field.Experience: 5-7+ years of B2B sales experience...Full timeContract workLocal areaImmediate startWork from homeWorldwide- ...Learn more at The Omnichannel Product Manager will work with the Customer Journey & Omnichannel Product Director to help execute customer experience marketing strategies for erda-iDRS treatment in Bladder Cancer. In this role, you will be responsible for developing and...Full timeWork experience placementLocal areaNight shift
- ...is growing the Sales & Experience Team to continue to... ...suite-of-solutions and services across independent financial... .../activation of new client relationships,... ...managed by a Managing Director of the Sales & Experience... ...professional to drive territory strategy planning.Proactively...Full timeFlexible hours
$50k - $70k
...industry—insurance and financial services are always in demand What You... ...closing deals Sell with strategy by delivering personalized solutions... ...financial futures Strengthen client relationships to increase... ...‑driven performers with experience in sales, business development...Base plus commissionFull timeFor contractorsRcurley
Lansdale, PA1 day ago- Piramal Pharma Solutions in the United States is seeking a Program Manager to serve as the primary interface with clients for development projects, ensuring client needs are met throughout the lifecycle and supporting BD in RFP processes. You will manage client communications...
- ...Medicine is recruiting for a Senior Director, Customer Engagement-... ...integrated engagement and customer strategy across the Hematology... ...enabling an orchestrated customer experience where healthcare providers... ...Results (OKRs) Personalized Services Pharmaceutical Sales Marketing...Contract workLocal area
- ...Innovative Medicine in Horsham, PA seeks a Senior Director, Customer Engagement-Hematology to drive an integrated customer strategy across the Hematology portfolio (Darzalex,... ...priorities into differentiated customer experiences that improve adoption and outcomes. #J-1880...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Director, Client Experience & Service Strategy. Be the first to apply!
Related searches
- part time remote customer service Spring House, PA
- client service Spring House, PA
- customer support Spring House, PA
- customer service position Spring House, PA
- customer service Spring House, PA
- customer service opportunity Spring House, PA
- customer relations Spring House, PA
- program manager client services
- general manager customer service
- entry level customer care manager