Senior Incident & Problem Manager (ITIL/RCA)
Alliance Data Systems, Inc.
Bread Financial in Columbus, OH is hiring a Senior Incident and Problem Management Analyst to oversee Major Incidents and RCA efforts, aligning ITIL practices to Bread Financial processes. You will develop training, drive process improvements, and report metrics to leadership, while mentoring peers and enhancing communications across brands and IT teams. The role emphasizes coordination with Change Management, service availability analytics, and proactive problem management to improve system #J-18808-Ljbffr Alliance Data Systems, Inc.
Vacancy posted 2 days ago
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