Service Consultant Remote

About the job Service Consultant Remote


About the Company

We're part of a well-established organization committed to a clear mission: supporting working families and helping protect what matters most. For over 70 years, the company has partnered with unions, associations, and community groups across North America to deliver supplemental benefits, including accident and life coverage, along with additional support services.

Our approach is built on trust, long-term relationships, and consistent service. Through a fully remote model, we provide the flexibility to build a meaningful career while working from home.

Who We're Looking For

We're seeking motivated individuals who are goal-oriented, self-disciplined, and enjoy helping others. The ideal candidate is someone who takes initiative, stays organized, and thrives in a performance-driven environment while making a positive impact.

What We Offer

• 100% remote position with flexible scheduling
• Clear path for long-term career growth and leadership opportunities
• Qualified leads provided at no cost
• Industry-leading training, mentorship, and ongoing support
• Weekly pay structure with performance-based bonuses
• Access to group benefits
• Promotions based on performance, not tenure

Preferred Skills

• Strong communication skills (written and verbal)
• Positive attitude and willingness to learn
• Ability to work independently while collaborating with a team
• Previous sales or customer service experience is an asset, but not required

Key Responsibilities

• Conduct outbound calls and schedule virtual client appointments
• Present benefit options to clients using a structured system over Zoom
• Maintain accurate records and track daily activity
• Participate in optional training sessions to improve performance
• Assist with the application process and follow up on required documentation
• Work closely with underwriting to help finalize approvals