MES Lead
Insight Global
Job Description Position Summary The Operations Lead – Manufacturing Execution Systems (MES) is responsible for the day-to-day implementation, administration, adoption, and operational support of the Manufacturing Execution System supporting Phoenix manufacturing operations. This role serves as the operational owner of MES execution and acts as the primary liaison between Manufacturing Operations, Quality, Engineering, Training, Logistics, and the Digital Systems Integration organization. The Operations Lead ensures the MES platform is configured, maintained, and utilized in a manner that supports production objectives, workforce effectiveness, quality compliance, and operational visibility. Working under the direction of the Operations Manager – Digital Systems Integration, this role is responsible for translating business processes into executable MES workflows while ensuring system usability, data accuracy, reporting integrity, and cross-functional adoption. The Operations Lead will play a critical role during facility stand‑up, Assembly launch, and subsequent Fabrication activation by ensuring MES capabilities mature alongside operational requirements. Key Responsibilities MES Deployment & Operational Readiness Support deployment and operationalization of the selected Manufacturing Execution System. Coordinate activities related to: System implementation User acceptance testing (UAT) Go-live preparation Configuration validation Process mapping Workflow deployment Operational readiness assessments Ensure MES workflows align with approved production processes and operating procedures. Support successful transition from implementation to sustained operations. Shape Manufacturing Process Integration Work directly with operational stakeholders to align MES functionality with production requirements. Support MES integration across: Fabrication Operations Assembly Operations Quality Operations Material Flow Processes Inventory Transactions Production Reporting Ensure business processes are accurately represented within the system. Identify opportunities to eliminate manual processes and improve workflow efficiency. Shape Production Data & Transaction Management Own day-to-day oversight of production transaction integrity. Monitor and support: Work order transactions Build records Production completions Material consumption reporting Traceability requirements Operator transactions Exception management Ensure production data remains complete, accurate, and audit-ready. Shape MES User Adoption & Support Serve as the primary operational point of contact for MES-related user support. Partner with: Production Supervisors Manufacturing Leads Trainers Engineers Quality Teams Support: User onboarding Workflow adoption Troubleshooting Process compliance Best practice development Drive continuous improvement in user engagement and system utilization. Shape Quality & Traceability Integration Ensure MES workflows support quality requirements. Coordinate implementation and administration of: Quality checkpoints Digital inspections Defect recording Non-conformance workflows Product genealogy Serial number traceability Audit reporting Partner with Quality stakeholders to ensure compliance requirements are supported within the platform. Shape Reporting & Dashboard Support Support development and administration of MES-related reporting solutions. Monitor: Production throughput Labor productivity Work order performance Process cycle times Quality performance Operational KPIs Collaborate with Reporting Analysts and Business Intelligence teams to ensure reporting accuracy and usability. Shape Issue Management & Continuous Improvement Manage MES-related operational issues from identification through resolution. Coordinate: Incident tracking Issue prioritization Root cause investigations Corrective actions Enhancement requests Vendor escalations Maintain visibility into open issues and provide regular status updates to DSI leadership. Develop recommendations for system enhancements and process improvements. Shape Assembly Launch Support Initial Operational Focus Assembly is expected to be the first major operational activation area. The MES Lead will support: Assembly workflow configuration Production routing definition Operator transaction design Build record requirements Quality checkpoints Work instruction integration Reporting validation Partner closely with Assembly leadership during launch activities to validate workflow effectiveness and identify improvement opportunities. Shape Fabrication Expansion Support Following Assembly activation, support MES expansion into Fabrication operations. Coordinate: Advanced production workflows Fabrication routing logic Manufacturing reporting requirements Material traceability practices Process-specific data collection Ensure lessons learned during Assembly deployment are incorporated into Fabrication implementation. Shape Governance & Documentation Maintain and support: MES process documentation User procedures Configuration documentation Test scripts Change control records Workflow diagrams Participate in governance reviews and change management activities. Support compliance with program documentation standards. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements Required Qualifications 5–8+ years of experience supporting Manufacturing Execution Systems in manufacturing, industrial, semiconductor, electronics assembly, or data center manufacturing environments Experience participating in MES implementation, deployment, or administration activities Strong understanding of: Manufacturing workflows Production operations Work order management Quality processes Product traceability Production reporting Experience supporting cross-functional manufacturing organizations Strong analytical and problem-solving skills Excellent communication and stakeholder management abilities Excellent communication and stakeholder management abilities Preferred Qualifications Preferred Qualifications Experience with one or more of the following: Critical Manufacturing MES Siemens Opcenter Rockwell FactoryTalk
SAP ME
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