Asset Manager - Data Center Infrastructure Services

Asset Manager - Data Center Infrastructure Services

Location: San Jose

Employment Type: Regular

Job Code: A226665

Responsibilities

The TikTok Data Center Infra team is looking for a Data Center Asset Management & Logistics to develop and drive Data Center asset lifecycle management. This includes the aspects of managing the inbound and outbound logistics, cycle count, and supporting decommissions. A hyper-scaled data center comprises a massive hardware demography - product category, original manufacturer, years of warranty, cost, and efficiency. The individual we're looking for would be a fast learner who is able to grasp critical information, apply best practices, hands-on and devise plans for execution. Responsibilities:

• Be responsible for data center asset lifecycle management: covering the entire process from receiving to retirement for all core IDC equipment including racks, rPDU, servers, networks (switches/OTNs/optics/AOC/etc), cables, cooling liquid, etc.
• Conduct daily operations including inbound and outbound asset management, cycle count, RMA, relocation, decommission, inventory management, etc. Act as the first point of escalation of all asset management operational related matters for assigned regions.
• Standardize SOP and promote best practices across the global regions, and incorporate SOPs & practices into asset management systems.
• Monitor operational KPIs; report asset accuracy and discrepancies, and drive asset accuracy improvements.
• Interface with Finance, Internal Audit, and security teams to ensure asset mgmt compliance & security.
• Collaborate with cross-functional teams such as Sourcing, Procurement, Server Engineering, Network Engineering, and Platform for operational activities.

Qualifications

Minimum Qualifications:

• Technical bachelor's degree + 4+ years of data center supply chain & logistics experience
• Expertise in CDN site delivery processes, with a track record of ensuring end-to-end data traceability and real-time CMDB/asset system updates during receiving, deployment and handover
• Hands-on experience in CDN procurement, capable of managing the full PO-to-receipt-to-reconciliation cycle independently
• Familiarity with CMDB, ITAM or similar systems
• Detail-oriented, data-driven and solution-focused; skilled in variance analysis and driving issue closure
• Strong communication and stakeholder management skills
• Self-motivated, adaptable to multi-cultural environments

Preferred Qualifications:

• Hands-on experience with data center hardware infrastructure, including servers and network equipment.
• Strong analytical capabilities to query diverse data sources and derive actionable insights from complex datasets.

For Pay TransparencyCompensation Description (Annually)

The base salary range for this position in the selected city is $115200 - $220400 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units. Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure). The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates: Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues; 2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and 3. Exercising sound judgment.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at