Room Attendant

Job Description

Job Description

JOB DESCRIPTION:

A Room Attendant is responsible for maintaining clean, comfortable, and welcoming guest rooms and hotel common areas. The ideal candidate takes pride in their work, works efficiently, and provides a high standard of cleanliness and guest service.

FLSA STATUS: Non-Exempt

JOB RESPONSIBILITIES:

·       Clean, dust, wax, scrub, polish and service guest rooms daily in accordance with hotel procedures

·       Stock cart with guest room supplies at beginning and end of shifts

·       Greet all guests

·       Replace linens on beds and replenish guest room supplies and amenities

·       Empty wastebaskets

·       Rearrange furnishings, drapes and room accessories

·       Leave the guest room in uniform arrangement as determined by the Executive Housekeeper and make sure the door is closed and the room is locked

·       Report any damage, hazards, repairs, and strangers in assigned areas

·       Return any items found in guest rooms, hallways, or back of the house to the Housekeeping department as a lost and Found item and writing: the date, where it was found, description of the item, and the name of the person who found it

·       Responsible for all keys signed out for the shift

·       Clean all corridors and service areas

·       Respond to any projects or requests developed by the Housekeeping management team

·       Performs all other tasks as assigned by supervisor

JOB QUALIFICATIONS:

·       High school education or equivalent; or up to six months related experience or training; or equivalent combination of education and experience

·       Ability to read and to recognize similarities and differences between words and between series of numbers. Ability to print and speak simple sentences

·       Must be able to communicate with guests. Must be able to recognize situations which may involve guests that require immediate supervisory attention. Must know and use reasonable care for the safety and security of the guests

·       While performing the duties of this job, the employee is regularly required to stand; walk; use hands to feel objects, tools, or controls; stoop, kneel, crouch, or crawl; and communicate. The employee frequently is required to sit and reach, and is occasionally required to climb or balance

·       The employee must regularly lift and/or move up to 25-30 pounds and frequently lift and/or move up to 50 pounds.

EQUAL OPPORTUNITY EMPLOYMENT STATEMENT: The Company is an equal opportunity employer and complies with the Americans with Disabilities Act (ADA). We will provide reasonable accommodation for qualified individuals with disabilities during the application and employment process.