Commercial Banking Specialist

Commercial Banking SpecialistOld National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.ResponsibilitiesThe Commercial Banking Specialist works with assigned Relationship Managers (RMs) in the Commercial and Business segments. This position provides sales, administrative, loan, deposit and other relevant support to the RMs. This position also provides primary support for the RM's clients. The Commercial Banking Specialist understands the overall commercial workflow and processes and works effectively with relevant Bank Partners to resolve client issues and provide a high level of service.Salary Range: $17.00/hr. - $27.50/hr. The base salary indicated for this position reflects the compensation range applicable to all levels of the role across the United States. Actual salary offers within this range may vary based on a number of factors, including the specific responsibilities of the position, the candidate's relevant skills and professional experience, educational qualifications, and geographic location.Key Accountabilities:Assists with Loan ProcessAssists with Portfolio and Credit AdministrationAssists with Depository ProcessAssists with Sales Support and Administrative NeedsKey Competencies for Position:Compelling CommunicationMakes Decisions & Solves ProblemsDelights ClientsPromotes ChangeQualifications and Education Requirements:Associate degree in administrative services/business or equivalent experience required.Minimum 4 + years of administrative and/or banking experience preferred; 2+ experience working with commercial processes.Strong working knowledge of Microsoft Word and Excel.Focus on providing excellent service to RMs, Clients and Bank Partners.Effective written and verbal communication skills in working with RMs, Clients and Bank Partners.Ability to communicate with clients and key decision makers effectively and independently.Ability to effectively manage time and prioritize meeting deadlines, highly productive and efficient multi-tasker.Appropriate attention to detail and organizational skills.Able to adapt and manage changing priorities and deadlines.Commercial Banking Specialist roles may vary – this position may be filled at a different level depending on the candidate's qualifications and relevant experience. Factors may include but are not limited to:Number of years of progressive or multi-faceted support experience within Commercial, Wealth or Community verticals at a Bank (or other prior financial institution or related industry)Depth and breadth in successful experience with providing high quality customer service by responding to telephone and email inquiries, other requests and resolving problems for both internal bank partners and/or external Commercial and/or Wealth or Community Bank clientsExcels and demonstrates effective time management skills to maximize the number of clients that can be assisted while maintaining a high level of customer servicePossesses thorough working knowledge of concepts, practices, policies and procedures of ONB banking products and services (or other prior financial institution or related industry)Utilizes and relies on demonstrated knowledge and/or proficiency products, services, rates, terms, fees, applicable regulations and systems and proceduresEffectively ensures that each ONB client or internal partner has appropriate support focused on gaining customer longevity which is demonstrated by consistently going above and beyond to keep our clients at the centerConfidence and proven success in making decisions/resolving (complex or unique) situations as matters may be escalatedAptitude or ability to assist in the training (and/or mentoring, coaching, or development) of new or existing team members within and outside of Client Services CommercialKey Measures of Success/Key Deliverables:High level of service to RMs and external clients.Works professionally and collaboratively with Bank Partners to resolve issues for commercial clients.Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.We are Old National Bank. Join our team!