Sales Support Representative

Job Description

Job Description

Summary/Objective

The Sales Support position is responsible for supporting our Outside Sales team. They are responsible for providing timely and accurate proposals and quotes, conducting effective research on requested products and effectively communicate with all internal and external stakeholders.   

Key Assignments Include: 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work directly and collaborate with outside sales team and customer service representatives.
• Provide timely quote requests for potential and existing accounts.
• Provide outstanding account management and customer service to customers.
• Address any issues with product-offer alternates, research discontinued product options to ensure quality and cost effectiveness of alternatives.
• Provide assistance to Bid Analysts on any current or potential customer bid proposals as needed.
• Work with vendors to negotiate pricing on products.
• Strong computer skills

Minimum Qualifications 

• Minimum requirement of High School diploma or GED
• Strong oral and written communication skills

The Ideal Candidate will preferably possess the following experience and qualities : 

• Minimum demonstrated experience of 1-3 years’ experience in account management, preferably in a large multi-location distributor.  Experiencing servicing large multi-location accounts.
• Proficient in Microsoft office, including Excel and MS Word.
• Ability to problem solve effectively 
• Ability to work with multiple teams.
• Prior experience in order entry, quoting and problem resolution

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand and walk; Ability to sit for long periods of time at a desk. Frequent use of hands to operate the computer and phone; must be able to have the ability to occasionally lift office products and supplies, up to 25lbs. 

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 4:30 p.m.

Travel

No travel is expected for this position.

Work Authorization/Security Clearance

Position requires the individual to be able to work in the United States. This position would not be eligible for visa sponsorship.

AAP/EEO Statement

Stauffer Glove and Safety is an EEO/AA/Female/Minority/Veteran/Disability Employer

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.