Public Safety Telecommunicator

Public Safety TelecommunicatorThis recruitment is for two (2) Public Safety Telecommunicator positions. By applying, you will be considered for both (2) positions: 00061602 and 00034358.Department - UPD Police-234401Career Area - Police/SecurityIs this an internal only recruitment? - NoPosting Open Date - 08/11/2026Application Deadline - 11/09/2026Position Type - Permanent Staff (SHRA)Position Title - Public Safety Telecommunicator - AdvancedSalary Grade Equivalent - NC05 / GN08Working Title - Public Safety TelecommunicatorPosition Number - 00061602, 00034358Vacancy ID - P021288Full-time/Part-time Permanent/Time-Limited - Full-Time PermanentHours per week - 40Work Schedule - 6pm – 6am (12 hours shifts) Week 1 work Tuesday, Wednesday, Saturday and Sunday. Week 2 work Monday, Thursday & Friday. Rotation repeats every other week. Rotation includes working 36 hours one week and 48 the next. (subject to change).Work Location - Chapel Hill, NCPosition Location - North Carolina, USHiring Range - $39,000 - $50,000Notice to Applicants - This position is not eligible for H-1B sponsorship.Position Summary - This recruitment is for two (2) Public Safety Telecommunicator positions. By applying, you will be considered for both (2) positions: 00061602 and 00034358. The primary purpose of this position is to operate the UNC Chapel Hill Emergency 9-1-1 Communications Center effectively and efficiently 24 hours a day, 365 days a year ensuring law enforcement response, emergency response and other miscellaneous needs. This consists of collecting, processing, prioritizing and disseminating information from and to multiple resources and agencies under stressful conditions. Responsibilities of this position will consist of the following: 1. Dispatching operations for emergency and non-emergency assistance to the University community and surrounding agencies. 2. Processing maintenance requests and contact on-call trades with Facilities Services infrastructure during a public health emergency. 3. Serving as a 24/7 point of contact while most other University operations have been suspended.Minimum Education and Experience Requirements - High School diploma and sufficient experience to demonstrate ability to work under pressure. Additional Education and Experience will be necessary for progressive steps (Journey and Advanced). Requires certification as a Division of Criminal Information computer operator or the ability to achieve certification within 45 days of employment. May require Basic Telecommunicator Certification in accordance with the provisions of the North Carolina Criminal Justice Training and Standards Commission or the ability to achieve certification within one year of employment. All degrees must be received from appropriately accredited institutions.Management Preferences - Previous Emergency Communications Dispatch experience and computer experience is strongly preferred.Required Licenses/CertificationsSpecial Physical/Mental Requirements - Applicant must meet physical requirements of the North Carolina Sheriff's Training and Standards including physical examination and drug screening. Must be able to sit for extended periods of time with or without an accommodation.Campus Security Authority Responsibilities - This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.Position/Schedule Requirements - Evening work, Evening work occasionally, Night work, Night work occasionally, Overtime, Overtime occasionally, Rotating shifts occasionally, Shift work, Shift work occasionally, Valid NC Driver's License, Weekend work, Weekend work occasionallyEqual Opportunity Employer Statement - The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.