Data Center Facilities Operations Technician III - General (IC3/OP4)

Job Description Perform advanced troubleshooting, support incident response and root‑cause analysis, contribute to maintenance and commissioning activities, and help ensure consistent execution of operational standards across sites. This role requires sound judgment, strong ownership, and the ability to mentor developing technicians while supporting a 24/7 mission‑critical environment. Eligibility and Location Requirements This position requires U.S. citizenship and is located onsite in Saline, Michigan. Relocation assistance may be available in accordance with Oracle’s relocation policies. Key Responsibilities Independently operate, inspect, maintain, and troubleshoot critical facility systems across electrical, mechanical, cooling, controls, and supporting infrastructure. Perform advanced troubleshooting, incident response, and root‑cause analysis for equipment or system issues, escalating risks and recommendations as appropriate. Support maintenance planning, upgrades, retrofits, expansions, commissioning activities, and operational acceptance processes. Partner with site operations teams to improve maintainability, safe work execution, documentation quality, and operational consistency, including procedures, logs, drawings, one‑lines, settings, and test plans. Coordinate with internal teams, vendors, service providers, and other stakeholders to support maintenance, repair, testing, and lifecycle activities. Review and apply technical documentation, standards, operating procedures, and maintenance records to support consistent execution across sites. Identify recurring issues, operational risks, and improvement opportunities related to safety, reliability, efficiency, and maintainability. Provide guidance, field support, and informal mentoring to less experienced technicians during routine work, troubleshooting, and maintenance activities. Support CMMS accuracy, maintenance closeout quality, alarm response documentation, and operational turnover requirements. Promote a culture of safety, accountability, and operational excellence in all facility activities. Ideal Candidate Profile Experience with mission‑critical, industrial, utility, manufacturing, healthcare, data center, or large commercial facility systems. Strong working knowledge of one or more critical infrastructure domains, including electrical, mechanical, cooling, controls, or building systems. Ability to interpret technical drawings, schematics, P&IDs, one‑lines, sequences of operation, equipment manuals, and maintenance procedures. Demonstrated ability to independently troubleshoot facility systems and communicate findings, risks, and recommended actions. Technical certification, trade experience, apprenticeship completion, military technical training, or equivalent practical experience preferred. Data center or high‑availability facility experience preferred but not required for candidates with strong critical systems experience. Skills and Competencies Strong troubleshooting and diagnostic capability across facility systems. Sound operational judgment in time‑sensitive or high‑risk situations. Strong ownership, accountability, and follow‑through in day‑to‑day operations. Ability to identify risk, communicate clearly, and recommend practical corrective actions. Strong safety mindset and disciplined execution of procedures. Ability to mentor developing technicians and support consistent team performance. Effective communication with operations teams, vendors, service providers, and technical stakeholders. Attention to detail in documentation, maintenance records, and operational handoffs. Preferred Skills/Certifications Experience with critical infrastructure systems such as switchgear, UPS, generators, chilled water systems, CRAH/CRAC units, pumps, controls systems, BMS, EPMS, SCADA, or DCIM tools. Familiarity with commissioning support, vendor coordination, alarm response, maintenance planning, acceptance testing, and operational handover. Experience using CMMS, digital maintenance records, trend analysis, operating procedures, and maintenance documentation. Journeyman Electrician license, HVAC certification, mechanical trade credential, controls training, or equivalent technical qualification where applicable. OSHA 30 preferred. NFPA 70E training preferred. EPA Section 608 Certification preferred where refrigerant‑handling responsibilities apply. OEM or manufacturer training on critical power, HVAC, controls, or building systems preferred. Schneider Electric, Eaton, Vertiv, Siemens, ABB, Johnson Controls, Trane, Honeywell, or similar equipment training is a plus. Physical Demands/Work Environment This is a mission‑critical role supporting 24/7 operations where 100 % uptime is essential; as such, regular attendance and flexibility for shift‑based schedules are required. To perform these duties you must be able to frequently walk, bend, kneel, crouch, push/pull objects, and climb stairs. You will be required to lift or move up to 39 pounds independently and participate in group lifts for loads 40 pounds or greater. Additionally, you must be capable of maintaining balance while working from a ladder or elevated platforms. These tasks are performed in an industrial environment and must be executed safely, with or without reasonable accommodation, to maintain the continuous health of the facility infrastructure. Qualifications Disclaimer: Certain U.S. based or U.S. customer or client‑facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements. Benefits Medical, dental, and vision insurance Short‑term and long‑term disability Life insurance and AD&D Supplemental life insurance (Employee/Spouse/Child) Health care and dependent care Flexible Spending Accounts Pre‑tax commuter and parking benefits 401(k) Savings and Investment Plan with company match Paid time off, flexible vacation, and accrued vacation based on eligibility 11 paid holidays Paid sick leave, up to 112 hours annually Paid parental leave and adoption assistance Employee Stock Purchase Plan Financial planning and group legal services Voluntary benefits including auto, homeowner and pet insurance Equal Opportunity Employer Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. #J-18808-Ljbffr