Strategic Account Manager

Job Description

Job Description

About BigHand

BigHand offers technology solutions for busy legal professionals that provide data and insights to increase value and profits. Through our expert knowledge and innovative technology, we enable our customers to achieve enhanced efficiency, better decision-making and harness their competitive edge.

We build with tomorrow in mind, transforming ideas into action and empowering our customers to succeed in a world of constant change. We make big happen for our customers.

We are a business driven by our values and have these at the centre of everything we do. Our BigHanders are dedicated to building a culture where We Win Together, We Love to Learn, We Do the Right Thing, We Own It and We Find the Fun.

About the role

The Strategic Account Manager plays a critical role in the continued growth of BigHand.

You will be responsible for driving new revenue opportunities across both existing and new-logo clients, leveraging the full breadth of the BigHand product portfolio within your assigned territory.

What you’ll do

• Lead commercial strategy for all clients within your territory at BigHand.

• Build strong, inclusive relationships across the industry with key personas including the C-suite.

• Research and qualify new business opportunities in accordance with approved sales management guidelines.

• Learn and understand the value proposition of BigHand software solutions and effectively.

• Communicate this understanding to existing and prospective customers.

• Update client and prospect information in our CRM system.

• Build profiles of prospective clients using publicly available information.

• Track, qualify and route leads sent from all sources including but not limited to direct mail campaigns, inbound and outbound calling, marketing, new sales group, special events, trade shows, and company websites.

• Work effectively with and assist others in a team environment.

• Be curious, and acquire and leverage investigation or probing skills to uncover sales opportunities.

• Travel for business 25% for high-level meetings, conferences, and events.

What we’re looking for

• Proven track record of winning business in the Legal industry or SAAS based businesses selling financial software.

• Comfortable working in dynamic and growth-oriented environment with a growth-oriented mindset.

• Strong communication skills with confidence communicating with a range of people.

• Ability to work both independently and assist others in a team environment

• Strong curiosity and interest in learning with proven investigation and questioning and discovery skills to uncover sales opportunities.

• Willingness to leverage LinkedIn, AI and other social channels to drive engagement and build relationships

What we offer

• 15 days vacation per year + 2 personal days to take for anything you like!

• 10 paid holidays, including 4 floating holidays

• 3 additional BigHand days off between Christmas & New Year

• Wellbeing benefits including medical, dental, vision, online wellbeing programs & webinars, access to online therapy and Employee Resource Groups (ERG)

• Company-wide Wellness day, for our teams all across the globe to switch off and spend the day doing something to nourish their mental health

• Opportunities to give back with company volunteer events and individual volunteer days

• Career growth opportunities and study leave options

• Family benefits including enhanced parental leave and fertility support

• Financial benefits including 401K with employer match, short-term disability, life insurance, and flexible spending accounts

• Fully remote working

• Growing business with a global presence and a true focus on work-life balance

Our DEI Commitment

We welcome the unique value and individuality that you can bring to BigHand. We are an equal opportunity employer and are dedicated to recruiting solely based on capability and potential regardless of race, gender, sexual orientation, gender identity or expression, age, educational background, national origin, religion, military status or physical ability. Our BigHanders are dedicated to advancing our culture of belonging by embracing differing viewpoints, opinions, thoughts, and ideas.