Cash Allocation Specialist

Role and Location Cash Allocation Specialist – Hybrid in Charlotte, North Carolina Job Summary The Cash Allocation Specialist will provide accounting administration services for designated business units within Howden Specialty LLC, ensuring operational excellence and compliance with company and group policies. The role delivers accurate and timely execution of cash matching, payment processing, account reconciliations, and supports Insurance Broker Accounting (IBA) operations while acting as a key escalation point for account queries and stakeholder coordination across markets, clients, and internal teams. Operational Responsibilities Ensure timely and accurate execution of cash matching, payment processing, and other technical transactions. Process IBA payment requests, complete cash matching, and reconcile accounts with markets and clients within agreed timelines. Forward Notices of Cancellation to relevant departments and drive follow‑through, including escalation where necessary. Resolve account and reconciliation queries efficiently and accurately. Provide operational support for U.S. Cashiering and Treasury activities as required, including approving payments and supporting banking relationships. Stakeholder and Client Relationship Build and maintain strong relationships with internal and external stakeholders. Serve as an effective escalation point when needed, including support for Private Client and Health & Benefits. Respond to business and customer requirements with agility, professionalism, and sound judgment. Reporting & Projects Maintain accurate, up‑to‑date system records and deliver accounting operations, KPI reporting, and management information. Use data‑driven insights to steer execution priorities, identify escalation needs, and communicate effectively through clear data storytelling. Lead assigned initiatives and contribute to cross‑functional projects. Perform account reconciliations with markets and clients, ensuring issues are identified, investigated, and resolved efficiently. Respond to account‑related inquiries promptly and in line with defined service standards. Compliance, Governance & Market Awareness Ensure compliance with company policies, procedures, and all applicable legal and regulatory requirements. Maintain accurate records and ensure HR and T&C documentation is current and properly authorized. Monitor and assess regulatory and legal developments impacting IBA operations, implementing appropriate responses. Stay informed of relevant legal, regulatory, and market changes affecting the role and the business. Skills & Abilities In‑depth understanding of the Bill‑to‑Cash lifecycle within an agency management system; hands‑on Applied Epic tactical experience highly desirable. Proven experience in accounting operations, preferably within an IBA or comparable agency environment. Experience leading and collaborating with offshore partners, developing relationships as a full extension of an on‑shore team. Results‑oriented professional who can execute independently, manage operational and accounting processes accurately, and deliver high‑quality outcomes in a fast‑paced environment. Strong analytical and problem‑solving skills, with the ability to interpret, manipulate, and draw insights from financial and operational data. Solution‑oriented mindset, capable of prioritizing tasks, resolving issues efficiently, and escalating appropriately. Proven ability to interpret, implement, and consistently enforce policies, procedures, internal controls, and governance requirements. Clear, confident verbal and written communication skills, including the ability to translate data into actionable insights. Collaborative team player and role model, supporting shared objectives. Self‑motivated with a proactive approach to learning and continuous improvement. Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint. Compensation and Benefits Base salary range: $80,000 – $100,000, determined by experience and location. Classification: Exempt under the Fair Labor Standards Act (FLSA). Eligible for a discretionary bonus. Benefits: Medical, dental, and vision insurance; healthcare savings and reimbursement accounts; 401(k) retirement plan; Flexible Paid Time Off and paid parental leave; Life and Disability insurance. Reasonable Adjustments We are committed to providing reasonable accommodations. Adjustments may include software, IT, office setups, flexible hours, or hybrid working as appropriate for eligible employees. #J-18808-Ljbffr 3416US00 Howden US Services LLC