Network Engineer

Network Engineer Richardson, Texas, USA About Zipline Zipline is the world's largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world's largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. Our customers include the world's largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we've built to enable seamless, reliable, global operations. Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe. We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people's lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds. About You and The Role Zipline International Inc. has multiple openings in Richardson, TX for a Network Engineer. DUTIES: Oversee and manage IT networking stack, both physical and in the cloud, ensuring the availability, security, and efficiency of the network. Job Duties include: Responsible for procuring and forecasting the need for ISP connections to new Zipline sites, as well as any necessary hardware such as firewalls, switches and access points; Monitor network performance across offices to ensure consistent uptime for Zipline employees. This includes failing hardware, potential internet bandwidth issues, and wireless connectivity at Zipline offices; Lead the response to networking related incidents and problems, coordinating with technical teams to diagnose and resolve issues quickly; Mentor and guide IT team members, fostering a culture of continuous learning and professional growth; Continuously assess and optimize IT processes to enhance efficiency and effectiveness; Implement best practices and automation where applicable; Communicate IT operational status, updates, and potential impacts to senior management and other relevant stakeholders; and Collaborate with the IT leadership team to manage the IT infrastructure budget, making cost-effective decisions that align with organizational goals. May telecommute. May conduct domestic travel to Zipline facilities 10% of the time. Minimum requirements for entry into the position: Requires a Bachelor's degree in Computer Science, Computer Engineering, Information Systems or related field and 60 months of experience in the job offered or in a Network Engineer-related occupation. ZipLine