Supplier Manager

Job Title: Manager, Supplier Management

Location: 330 Commerce Street, Nashville, TN 37201

Duration: 6+ months

PR: $66.00/hr on W2

Description:

Hours: 9am to 6pm (flexibility may be needed as per business needs)

Is specific industry experience required?

Entertainment is nice to have but not required

What are the main 3-5 responsibilities of this resource?

• They should have some experience with PTP or Supply Chain management and managing vendor onboarding platforms, as well as some ERP experience.
• They should have exposure to SOX controls, we would anticipate a manager to have worked on SOX audits in the past, what documents are needed for SOX and reporting them.
• We are looking for candidates who have managed teams in the past (even though this role will not require direct management they will still act as a team lead), however candidates who have had people reporting to them will have the general skills for people management needed.
• Experience in creating reporting and dashboards.
• Basic Excel and PowerPoint knowledge is important, they should be able to deliver information to leadership as needed. Oracle ERP is highly preferred, although we will consider other ERP like SAP.
• An understanding of KPI’s and SLA’s is important as well. Good customer service is important as they will be interacting with suppliers.

What are the TOP Critical Skills or Must Haves skills a candidate should have on their resume in order to be considered?

• Bachelor's degree in Accounting, Finance, Business, or related field, or equivalent experience.
• 8+ years of experience managing supplier management processes or AP/PTP, including prior people management experience.
• Experience with ERP systems (Oracle Fusion, EBS, SAP, or similar) and vendor onboarding platforms.
• Led or co-led an Oracle Fusion (or similar) supplier onboarding implementation.
• Designed or remediated SOX controls and managed external audit interactions.
• Experience with vendor master data policy, fraud and risk controls, or sanctions and third-party risk.
• A track record of delivering measurable results, such as cycle-time reduction or RPA or automation adoption.
• Strong analytical and reporting skills; advanced proficiency in Excel and PowerPoint.
• Proven ability to manage globally distributed teams and drive process improvement in a dynamic environment.

Nice to Have:

• Professional certification (e.g., CPM, CPSM, CIA) or an MBA preferred.

Job Description:

Position Summary

The Manager, Supplier Management leads the global supplier onboarding, maintenance, and vendor data governance function within the Procure-to-Pay organization, based in Nashville.

This role co-leads client's vendor onboarding platform in partnership with the Supplier Management Functional Lead.

The Manager drives the supplier management and SOX compliance activities to ensure the integrity of vendor master data, builds metric reporting to track data quality, and partners with cross-functional teams, including the Supplier Management Functional Lead and the Supplier Manager in Budapest, to identify and implement process improvements and automation across the supplier management lifecycle.

Key Responsibilities

Supplier Management & Vendor Onboarding

• Co-lead the vendor onboarding platform business relationship with the Supplier Management Functional Lead in Budapest, including design, enhancements, and business requirements.
• Manage the functional process and support the Regional Leaders with recruiting, training and retaining employees with ability and willingness to achieve steady state
• Ensure accurate and timely handling of supplier setups and changes across all ERP systems.
• Jointly maintain SLAs with the Supplier Management team across all functions for vendor onboarding, changes, and related RampUp cases.
• Serve as a primary escalation point, alongside the Supplier Management Functional Lead and Supplier Manager in Budapest, for supplier onboarding and setup issues.
• Partner with the system integrator in the transformation from legacy to Oracle Fusion Supplier Onboarding platform
• Take part in conversion activities, testing and roll-out
• Perform root cause analysis aimed toward eliminating sources of process problems from business environment

Auditing & Compliance

• Conduct supplier audits to ensure the accuracy, completeness, and compliance of vendor master data.
• Own SOX control design, testing, and remediation for supplier management, in coordination with the PTP Governance team.
• Drive data cleansing activities across ERP systems for vendor data.
• Ensure proper monitoring and internal controls are in place to maintain data integrity and compliance with policies and procedures.

Reporting & Continuous Improvement

• Develop and maintain metric reporting on supplier onboarding volume, SLA performance, audit findings, and data quality trends.
• Perform root cause analysis to eliminate recurring supplier management issues.
• Maintain existing and create new SOPs and training documentation for the supplier management process.
• Identify and implement process improvement opportunities in partnership with other PTP teams.

Leadership & Cross-Functional Partnership

• Collaborate with Regional Leadership to recruit, train, and retain a high-performing global supplier management team.
• Collaborate closely with the Supplier Management Functional Lead and the Supplier Manager in Budapest to align processes, priorities, and SLAs, share best practices, and ensure consistent global supplier onboarding and vendor data governance.
• Provide training to business contacts on the vendor onboarding platform and vendor setup process.
• Partner with Technical Services, IT, and RPA teams on identifying and implementing automation, enhancements, and break/fix solutions.
• Participate in Global ERP system implementations related to supplier and vendor data.