Clerk III

The Department of Developmental Services (DDS) is seeking qualified candidates for a Clerk III position at our Metro Regional Office in Waltham. This role provides clerical support to Metro Residential Services (MRS), a division of DDS Metro which operates 20 group homes for adults with disabilities in the Boston area. This role will also support the Metro Region's Business Office. The Clerk III assists MRS and the Business Office with a variety of administrative tasks, including but not limited to the below.

Duties and Responsibilities (this list is a general summary and not all-encompassing)

• Files material such as correspondence, reports, applications, meeting minutes, bills etc. as requested by supervisor.
• Answers telephones. files requests, provides routine information, supports staff in solving problems, finding resources, or getting assistance.
• Prepares, creates and maintains files of forms which are standard for MRS/the Business Office to conduct day to day business. Completes standard forms as requested.
• Serves as main point of contact for receipts collection from MRS homes and turns them in timely to the Business Office.
• Makes calculations and codes receipts according to the classification handbook and responsible for reconciling discrepancies and independently.
• Acts as liaison between MRS and the Business Office. Follows up with MRS homes on documentation as needed in a prompt and professional manner.
• Requests Purchase orders in FMIS and uploads the necessary backup
• Assists and provides backup with the vendor service requests. Ex: Ricoh, Ready Refresh, WB Mason, etc.
• Receives and distributes mail, memoranda, packages, and copying.
• Operates standard office equipment; such as; computers, copy machines, fax machines and ensures they are maintained and cleaned.
• Schedules the conference room, coordinates meetings, interviews and appointments.
  
  
  
• Makes calculations and code receipts according to prescribed formulas for the purpose of processing documents
• Notifies appropriate parties, orally or in writing, of information as requested

Qualifications

• Ability to understand, apply and to explain, rules, policies, and procedures governing MRS/the Business Office
• Able to use proper grammar, punctuation and spelling
• Ability to follow written and oral directions
• Ability to assemble items of information in accordance with the established procedures
• Ability to work with names, numbers, codes and/or symbols
• Ability to file material in accordance with the standard filing procedures
• Ability to maintain accurate records
• Knowledge of clerical office practices and procedures including office record keeping, office correspondence control, the types and uses of office equipment and supplies and business letter preparation.
• Skill in operating office equipment
• Ability to perform arithmetical computations with speed and accuracy

Please Note: This is Full-time, 37.5 hour position.

Shift: 8:45am - 5:00pm

Days Off: Saturday and Sunday

Flexibility required to meet the needs of the Regional Office.


About the Department of Developmental Services:

The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.

For more information about our agency and programs visit:


Pre-Offer Process:

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.

• Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.


Recommended candidates must successfully complete pre-employment screening which includes:

• Disabled Persons Protection Commission (DPPC) Abuse Registry Search:

• Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services.

• National Background Checks, Chapter 234 of the Acts of 2014, conduct fingerprint-based check.


If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form


For help logging into/resetting your MassCareers profile, please call the Employment Service Center at View phone number on click.appcast.io.


For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at View phone number on click.appcast.io Ext. #4.

Qualifications:
First consideration will be given to those applicants that apply within the first 14 days.

Applicants must have at least (A) two years of full-time, or equivalent part-time, experience in office work, or (B) an equivalent combination of the required experience and the substitutions below:

I. A diploma as evidence of graduation from the commercial or business course of a recognized high school or vocational/technical high school may be substituted for a maximum of one year of the required experience. *

II. A diploma as evidence of graduation from a course other than the commercial or business course of a recognized high school or vocational/technical high school or possession of a Massachusetts high school equivalency certificate may be substituted for a maximum of eight months of the required experience. *

III. A diploma for completion of a one year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for a maximum or one year of the required experience. *

IV. A diploma for completion of a two-year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for the required experience.*

* Education toward such a degree or diploma will be prorated on the basis of the proportion of the requirements actually completed.


Salary placement is determined by a combination of factors, including the candidate's years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division's Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range .

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

Title 101 CMR 23.00 ("Regulation") requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.