Sales Technician

Job Description

Job Description

Sales Technician Job Description

Location: Remote – Serving Cleveland, OH and Surrounding Suburbs

Compensation: $40,000–$45,000 Base Salary + Uncapped Commission

About the Company

Our client is a growing franchise specializing in preventative maintenance solutions for commercial refrigeration systems. Their product helps restaurants, grocery stores, convenience stores, and other businesses reduce costly equipment downtime, improve efficiency, and extend the life of refrigeration systems. This is an exciting opportunity to join a company in growth mode where you can directly impact business development and customer success.

Position Overview

The Sales Technician will play a dual role focused on both business development and customer support. This individual will be responsible for identifying target markets, developing a sales strategy, generating new business, and serving as the primary point of contact for customers throughout the relationship lifecycle.

In addition to selling the preventative maintenance solution, the Sales Technician will also coordinate and perform product installations, provide ongoing customer support, and conduct quarterly service visits to ensure client satisfaction and product effectiveness.

This is an excellent opportunity for someone who enjoys relationship building, hands-on work, and the autonomy of a remote environment.

Key Responsibilities

·       Develop and execute a sales strategy focused on commercial refrigeration customers throughout the Cleveland market

·       Identify and target restaurants, convenience stores, grocery stores, and other businesses utilizing commercial refrigeration equipment

·       Generate leads through prospecting, networking, referrals, and business development efforts

·       Conduct in-person meetings, presentations, and demonstrations with prospective customers

·       Close new business opportunities and maintain ongoing customer relationships

·       Coordinate and perform product installations at customer locations

·       Serve as the primary customer contact for troubleshooting, follow-up, and support

·       Conduct quarterly customer visits to inspect product performance and strengthen client relationships

·       Maintain accurate records of customer interactions, sales activity, and service schedules

·       Collaborate with leadership to help expand market presence and improve customer retention

Qualifications

·       Prior experience in outside sales, business development, account management, or field service preferred

·       Experience working with restaurants, HVAC, refrigeration, facilities maintenance, or mechanical products is a plus

·       Comfortable working independently in a remote/mobile environment

·       Strong communication and relationship-building skills

·       Mechanically inclined and comfortable with hands-on installation work

·       Self-motivated with strong organizational and time management abilities

·       Valid driver’s license and reliable transportation required

What We Offer

·       Competitive base salary of $40,000–$45,000

·       Uncapped commission structure with strong earning potential

·       Remote flexibility with local travel throughout the Cleveland area

·       Opportunity to join a growing franchise with long-term career potential

·       Autonomy to help shape sales strategy and market growth